Replacing phone lines in house

hughie-d

Hi Guys,

My family had the internet with BT Broadband (when it was here) and after it sold to Vodafone the internet in the house been terrible. It is getting to the point that every 10 minutes it drops. My family has switched providers with everyone (Vodafone, Eircom, Irish Broadband). They are based in Celbridge so Chorus or MAgnet are not available to them.

I also did an Line Attenuation test and the figures showed that the capacity has been exceeding 100% (sometimes 190%, where for a stable connection you need 20-30%). We even downgraded to 1MB (which is more expensive) and it was still too much for the line. I asked the engineers at the internet companies and they said that they can test the line up to the entry point of my house and it looks like it hold a 13mb connection without dropping. He said that there might be internal damage done to the line in the house. This could be true as my father did a DIY job (he is NOT an electrician) on the phone lines to add more sockets, also we had SKY put into the house so that guy did a job himself on the wiring so that the sky box had a phone connection.

So what I am asking (eventually) is; do electricians do this type of work? If not, who would do it? And if they do how much should it cost (ballpark)?

Merry Christmas all,
And thanks for future responses.

DublinDilbert

How is your pc connected to your modem? Where is your modem located?

Yes some electricians will do this work, but not all will.

Can you trace the wires inside your house? In coming line should just go to master socket in the hall, and all extensions taken from here.

I would disconnect all extensions, plug in modem to master socket and see how well it works. Then start adding stuff back in...

paddymick

I had to same problem two weeks ago where it would keep droping every few minutes and after listening to all the excuses from vodafone that it was my skybox,my alrarm, dodgy wiring in the house etc..It turned out it was only a dodgy DSL filter that was plugged into my phone socket,Stuck a new one on and its been perfect ever since.

hughie-d

Thanks paddy and Dillbert for the replies.

I have tried using new filters wires and routers, all to no avail. I think I need to have a look at the main socket. I am not very good at the wiring. I opened the black box and I saw different colour wires but no actual socket to stick a the end of a phone wire into.

I have connected the PC to the modem with a Ethernet cable and over the Wi-Fi, both show the same results. I have used three different brands of routers. The Modem is connected to the socket in the front room with the computer in the same room. That socket is the shortest distance away from the main socket that is in the hall, roughly 3 or 4 feet.

Is there any guide on how to work on the main socket without killing myself or doing more damage?

Thanks again guys

DublinDilbert

Can post take a photo of the master socket in the hall?

What devices have dsl filters on them?

Have you tried the modem into the master socket?

hughie-d

Sorry for the delay, here are the picks. The only socket with the dsl filter is the one with the router connected. sorry for pic quality (cam phone).

http://imgur.com/5GCaV,CHOjS,GLyjn#0

meercat

disconnect the incoming cable wires(the black cable)
and connect them directly to this(power city €1.99)
http://www.temple.ie/iopen24/rj11-telephone-socket-tsw64c-p-182.html?cPath=0_1190_1255
connect the 2 wires to the red and green terminals
you should then connect your dsl/phone filter into this new phone point
(power city €3.99)
http://www.google.ie/imgres?q=dsl+phone+filter&um=1&hl=en&sa=N&biw=1366&bih=643&tbm=isch&tbnid=2RG73Bul7jyWVM:&imgrefurl=http://yarurey.site50.net/dsl-filters-on-fax-machine.php&docid=YU5CTVAKIHVSfM&imgurl=http://img255.imageshack.us/img255/7415/dslfilter2.jpg&w=468&h=449&ei=eDn6TvWeJ4i2hAe6sJi_AQ&zoom=1&iact=hc&vpx=323&vpy=140&dur=1003&hovh=220&hovw=229&tx=142&ty=139&sig=100762935127306488850&page=1&tbnh=141&tbnw=145&start=0&ndsp=20&ved=1t:429,r:1,s:0
this will help identify any possible line faults in the house

stonebob

contact digiweb they have a solution to all broadband problems

tphase

stonebob wrote: »

contact digiweb they have a solution to all broadband problems

I wouldn't touch digiweb with your bargepole - terrible shower to deal with.

Don't know what UPC are like but they look to be offering the best package in Celbridge according to http://www.bonkers.ie/compare-broadband/kildare/broadband-in-celbridge/