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UCHG Car Park

  • 19-12-2011 7:17pm
    #1
    Registered Users, Registered Users 2 Posts: 76 ✭✭


    Wondering if anyone has ever had to deal with the main car park people in the hospital grounds,i think it ParkRite there called,I was admitted to hospital on Tuesday and i was told that if i was going to be kept in that my car was ok in the main car park,that if i got the ward sister to stamp it i wouldnt be charged,my mother also asked at the main hospital reception desk and was told the same thing,so i was happy in knowing that my car was going to be safe and i didnt have to pay for a few days parking,But when i was told i could go home saturday i got the ward sister to stamp my ticket,went to the car and put my stuff in then i said id go to the car park attendent to see if the barrier would just lift or what the story was,lord was i in for a shock i have never came across such a rude man in all my life,he was not one way helpfull,told me to go back into reception and sort it out ,so back i went i was then told that if i was kept in the car park was covered so i went out to this rude man again,he told me that if he didnt get €40 my car wasnt going anywhere,well as i was only after an operation i wasnt able to stand there and fight my battle with him,in the end a family friend helped me out but i was just wondering if anyone has ever dealt with these people,he even went as far as to acuise me of calling the guards which i never done,if i knew it was going to cause so much hassle i would have had my car taken out the night i went to hospital....

    Rant over :(:(:(:(:(


Comments

  • Closed Accounts Posts: 34,418 ✭✭✭✭hondasam


    One question springs to mind, why did you bring your car in the first place and how come you did not get someone to bring it home for you?
    AFAIK the car park has nothing to do with the hospital so the ward sister had no right to tell you anything.


  • Closed Accounts Posts: 2,224 ✭✭✭barone


    hondasam wrote: »
    One question springs to mind, why did you bring your car in the first place and how come you did not get someone to bring it home for you?
    AFAIK the car park has nothing to do with the hospital so the ward sister had no right to tell you anything.

    jesus cut the guy some slack ffs, ive been told the same myself and there is a sign up somewhere in the hospital ive seen it, if he went to hospital and didnt have to stay he'd need transport home, after waiting hours to find out his situation.. bringing the car is what i would have done myself,and after being told twice he was ok your given him grief ?

    op,make an official complaint to the hospital and the park rite and get your money back...


  • Registered Users, Registered Users 2 Posts: 76 ✭✭hession


    hondasam wrote: »
    One question springs to mind, why did you bring your car in the first place and how come you did not get someone to bring it home for you?
    AFAIK the car park has nothing to do with the hospital so the ward sister had no right to tell you anything.

    The reason i brought my car is i need transport to get home as i didnt think i would have been kept in,also when i did ask about the car park i was told as i was admitted it was ok to leave my car there so who am i to question the reception staff at the hospital.


  • Registered Users, Registered Users 2 Posts: 698 ✭✭✭hoody


    Parkrite contact page

    Tell them all about it - sounds like the attendant was an ass. But the ward sister and reception staff have absolutely nothing to do with the car park, and shouldn't have told you it would be free. Used to work on one of the reception desks myself and we were warned never to say that Parkrite would let you out for free.

    But the rudeness is unacceptable, as it is in every sphere of life, so I would get onto HQ and tell them about it. Otherwise, he or she will be just as rude to others in future.


  • Closed Accounts Posts: 34,418 ✭✭✭✭hondasam


    barone wrote: »
    jesus cut the guy some slack ffs, ive been told the same myself and there is a sign up somewhere in the hospital ive seen it, if he went to hospital and didnt have to stay he'd need transport home, after waiting hours to find out his situation.. bringing the car is what i would have done myself,and after being told twice he was ok your given him grief ?

    op,make an official complaint to the hospital and the park rite and get your money back...

    If I was staying in I would get someone to bring the car home rather than leave it parked there,
    hession wrote: »
    The reason i brought my car is i need transport to get home as i didnt think i would have been kept in,also when i did ask about the car park i was told as i was admitted it was ok to leave my car there so who am i to question the reception staff at the hospital.

    The car park is operated by a private company, nothing to do with the hospital.
    Did they tell you it would be free to park there?


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  • Registered Users, Registered Users 2 Posts: 1,275 ✭✭✭RubyGirl


    Def ring and complain, maybe get a letter from the ward nurse who told you it was included.

    Not much good to you now but you should have told him you lost your ticket.


  • Registered Users, Registered Users 2 Posts: 698 ✭✭✭hoody


    RubyGirl wrote: »
    Def ring and complain, maybe get a letter from the ward nurse who told you it was included.

    Not much good to you now but you should have told him you lost your ticket.

    You won't get a letter from the ward sister.


  • Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    hoody wrote: »
    You won't get a letter from the ward sister.

    Iz it cos she kant right? :D

    Seriously OP, there is a complaints officer in the hospital, that's your starting point.


  • Registered Users, Registered Users 2 Posts: 698 ✭✭✭hoody


    I wouldn't say that the complaints officer is your starting point - they'll put you onto Parkrite straight away, but I imagine it would certainly do no harm to get in touch with them and tell them that you were led to believe that it would be free by hospital staff.

    But the rudeness etc came from a Parkrite employee, while you were dealing with a Parkrite issue, so take it up with them first.


  • Registered Users, Registered Users 2 Posts: 7,239 ✭✭✭KittyeeTrix


    OP, I would say to take it up with all of them cos otherwise they will shunt you from one to the other:(


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  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    the car parks there are a nightmare, with staff, visitors etc trying to get spaces. It might have been better if you got someone to drive you and collect you or if you had gotten a cab. Your car was taking up a space for a few days while you were in hospital, adding to the congestion of the place. Not to be insensitive, but it was just adding to the chaos that is there already. You weren't going to use the car, so why bring it.


  • Registered Users, Registered Users 2 Posts: 76 ✭✭hession


    the car parks there are a nightmare, with staff, visitors etc trying to get spaces. It might have been better if you got someone to drive you and collect you or if you had gotten a cab. Your car was taking up a space for a few days while you were in hospital, adding to the congestion of the place. Not to be insensitive, but it was just adding to the chaos that is there already. You weren't going to use the car, so why bring it.


    When i went to the hospital i didnt think i would have been kept in thats why i brought my car and as i live outside the city gettn a cab was not an opition.


  • Registered Users, Registered Users 2 Posts: 702 ✭✭✭Pulsating Star


    hession wrote: »
    The reason i brought my car is i need transport to get home as i didnt think i would have been kept in,
    You weren't going to use the car, so why bring it.
    Maybe his foresight is no match for your hindsight.
    hession wrote: »
    When i went to the hospital i didnt think i would have been kept in thats why i brought my car and as i live outside the city gettn a cab was not an opition.


  • Registered Users, Registered Users 2 Posts: 120 ✭✭factual lies


    thats 40 quid in his pocket for xmas !


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    hession wrote: »
    The reason i brought my car is i need transport to get home as i didnt think i would have been kept in,also when i did ask about the car park i was told as i was admitted it was ok to leave my car there so who am i to question the reception staff at the hospital.

    didn't you say your mother was with you, could she not have driven it home, or did she get a cab.


  • Registered Users, Registered Users 2 Posts: 2,848 ✭✭✭?Cee?view


    Jeez, would ye give the OP a break.

    Really shocked that noone has been on yet saying that he should have done the responsible thing and cycled ;)

    Also, I don't buy the "It's none of the hospital's business" line. Park-Rite or whomever obviously have the car park leased from the hospital or the HSE. The lease/licence may be subject to conditions such as patients being allowed certain free time. It's unlikely that hospital staff just made up the idea. Perhaps it existed at one time as an arrangement even if it doesn't now.

    Even if no such arrangement exists, I would still argue that the hospital owes some duty of care (even if not in the legal sense), to ensure that their patients are dealt with appropriately by their lessees, licensees etc.

    I wouldn't let this one drop. I'd be looking for a refund and apologies from the hospital and car park company.

    My heart goes out to you OP. You've obviously been through a tough time and the last thing you needed was to encounter some job's worth on a power trip. Good luck with your recovery.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    churchview wrote: »
    Jeez, would ye give the OP a break.

    Really shocked that noone has been on yet saying that he should have done the responsible thing and cycled ;)

    Also, I don't buy the "It's none of the hospital's business" line. Park-Rite or whomever obviously have the car park leased from the hospital or the HSE. The lease/licence may be subject to conditions such as patients being allowed certain free time. It's unlikely that hospital staff just made up the idea. Perhaps it existed at one time as an arrangement even if it doesn't now.

    Even if no such arrangement exists, I would still argue that the hospital owes some duty of care (even if not in the legal sense), to ensure that their patients are dealt with appropriately by their lessees, licensees etc.

    I wouldn't let this one drop. I'd be looking for a refund and apologies from the hospital and car park company.

    My heart goes out to you OP. You've obviously been through a tough time and the last thing you needed was to encounter some job's worth on a power trip. Good luck with your recovery.

    which car park are you talking about - did you know there are several car parks in that one area. Maybe she parked in the wrong one. Its overcrowded in the first place, cars cannot get in or out of the place. It's a wonder ambulances don't have to stop at the gate and tell their patients to walk. If you check it out, you will realise there are different car parks in that area, not just one.


  • Registered Users, Registered Users 2 Posts: 2,848 ✭✭✭?Cee?view


    which car park are you talking about - did you know there are several car parks in that one area. Maybe she parked in the wrong one. Its overcrowded in the first place, cars cannot get in or out of the place. It's a wonder ambulances don't have to stop at the gate and tell their patients to walk. If you check it out, you will realise there are different car parks in that area, not just one.

    AFAIK all the public car parks are run by Park Rite. The OP is clearly referring to one run by Park Rite. Not sure therefore why I should have to "check...out" anything, but thanks for the suggestion.

    There is a seperate lane from the University Road side for the car park and therefore ambulances should not be obstructed. The OP parking in the car park certainly didn't obstruct anyone.


  • Closed Accounts Posts: 1,153 ✭✭✭Shakti


    Lots of people have no choice but to drive themselves to hospital yes even when they are in considerable pain or discomfort. If you have someone to take you or collect your car great for you but you don't know what its like for others so stop judging them.
    UCHG car park = nightmare, Day visit = park in the westside library, the only free passes I've seen given out for day visits is for oncology, overnight stay = ticket stamped no fee.
    Charging sick people, parents of sick children etc. for parking in a hospital is just plain wrong.
    Hope your feeling better OP.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    churchview wrote: »
    AFAIK all the public car parks are run by Park Rite. The OP is clearly referring to one run by Park Rite. Not sure therefore why I should have to "check...out" anything, but thanks for the suggestion.

    There is a seperate lane from the University Road side for the car park and therefore ambulances should not be obstructed. The OP parking in the car park certainly didn't obstruct anyone.

    you are welcome - parking a car for days on end is really not a smart thing to do - it adds to the congestion on a daily basis. Would you not agree. Think about it, if everyone staying in the hospital at any given time decided to park the car there for the duration, what state woudl the place be in. Its a nightmare. Better option would have been for someone to drop a person off if they are staying in hospital or arrange to get their car out of the place - there are staff car parks there also - as I say it is a maze of different car parks.


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  • Registered Users, Registered Users 2 Posts: 2,848 ✭✭✭?Cee?view


    you are welcome - parking a car for days on end is really not a smart thing to do - it adds to the congestion on a daily basis. Would you not agree. Think about it, if everyone staying in the hospital at any given time decided to park the car there for the duration, what state woudl the place be in. Its a nightmare. Better option would have been for someone to drop a person off if they are staying in hospital or arrange to get their car out of the place - there are staff car parks there also - as I say it is a maze of different car parks.

    Maybe. Maybe not. The issue is moot in this case. The issue is that the OP was treated appallingly and there is no excuse for that.

    That he hadn't the clairvoyant powers to recognise that his planned day visit was going to turn into an in-patient procedure is irrelevant. Unexpected things such as medical complications tend to happen in hospitals. When unexpected things arise, patients are entitled to at the least expect courtesy and compassion.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    i understand that churchview, - all I am saying is they should not be surprised if they get a charge for parking their car for several days. As I keep saying there are different areas of car parks in that total area. If you think logically, you cannot park in a car park in town without paying. If you do want to take up a space for several days don't be surprised if you have to fork out for it. Otherwise that whole carpark would be filled with patients cars and nobody else would be able to get in or out.

    Its all very well getting hot and bothered about it, but if you think about it logically you might see where I am coming from. And yes, sick people get charged for parking too - you might not like it but this is the world we live in - blame the govt. Personally I would be more worried about a sick person being able to upkeep their health insurance costs, rather than paying car park fees. It would be a better issue to get upset about. but there ya go.


  • Registered Users, Registered Users 2 Posts: 2,848 ✭✭✭?Cee?view


    i understand that churchview, - all I am saying is they should not be surprised if they get a charge for parking their car for several days. As I keep saying there are different areas of car parks in that total area. If you think logically, you cannot park in a car park in town without paying. If you do want to take up a space for several days don't be surprised if you have to fork out for it. Otherwise that whole carpark would be filled with patients cars and nobody else would be able to get in or out.

    Its all very well getting hot and bothered about it, but if you think about it logically you might see where I am coming from. And yes, sick people get charged for parking too - you might not like it but this is the world we live in - blame the govt. Personally I would be more worried about a sick person being able to upkeep their health insurance costs, rather than paying car park fees. It would be a better issue to get upset about. but there ya go.

    Listen, forget the spatial planning and blaming the government bit. Of course I agree with you on that, but they're nothing to do with the issue here. All you need to see is a huge field to the rear of the hospital being rezoned for a private hospital group and today's quoting of an OECD report that health spending in Ireland is one of the highest to understand that it's all a shambles.

    The analogy with a car park in town doesn't work. In that case you're paying solely for parking. In this case, you've (or insurance has) paid thousands for the hospital's service.

    What is non-negotiable is that the OP should have been treated with consistency and courtesy. He wasn't and for that he should receive an apology.

    He was also misled and told by the hospital that he would not have to pay. For that he should receive a refund.

    Of course the OP is "upset" and "hot and bothered". He's been misled and abused.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    yes and to annoy you more, they council want to lease out land for a PRIVATE facility there in the near future - what does that mean - it means more people coming in to work, more cars, and more congestions. On top of that they want to build another entrance road.

    I just looked up the car parking situation - at the moment there is 12 car parks in that area, the charges are 1.20 per hour, or 8 euro per day. No exceptions.

    There is a very interesting article also on the Advertiser which states that outpatients have to miss appointments or spend hours in a waiting line, for a waiting line to park at the hospital for their appointments due to lack of spaces. Part of this is people not organising to have their vehicle taken away if they are spending days in the hospital. Everyone needs to do their bit. A car parked there for five days and not being used - how many people could park in that spot over the course of that time.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    churchview wrote: »
    Listen, forget the spatial planning and blaming the government bit. Of course I agree with you on that, but they're nothing to do with the issue here. All you need to see is a huge field to the rear of the hospital being rezoned for a private hospital group and today's quoting of an OECD report that health spending in Ireland is one of the highest to understand that it's all a shambles.

    The analogy with a car park in town doesn't work. In that case you're paying solely for parking. In this case, you've (or insurance has) paid thousands for the hospital's service.

    What is non-negotiable is that the OP should have been treated with consistency and courtesy. He wasn't and for that he should receive an apology.

    He was also misled and told by the hospital that he would not have to pay. For that he should receive a refund.

    Of course the OP is "upset" and "hot and bothered". He's been misled and abused.


    the car park is taken over by a private company - you insurance covers your hospital stay and medical - not your car parking fees.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    hession wrote: »
    Wondering if anyone has ever had to deal with the main car park people in the hospital grounds,i think it ParkRite there called,I was admitted to hospital on Tuesday and i was told that if i was going to be kept in that my car was ok in the main car park,that if i got the ward sister to stamp it i wouldnt be charged,my mother also asked at the main hospital reception desk and was told the same thing,so i was happy in knowing that my car was going to be safe and i didnt have to pay for a few days parking,But when i was told i could go home saturday i got the ward sister to stamp my ticket,went to the car and put my stuff in then i said id go to the car park attendent to see if the barrier would just lift or what the story was,lord was i in for a shock i have never came across such a rude man in all my life,he was not one way helpfull,told me to go back into reception and sort it out ,so back i went i was then told that if i was kept in the car park was covered so i went out to this rude man again,he told me that if he didnt get €40 my car wasnt going anywhere,well as i was only after an operation i wasnt able to stand there and fight my battle with him,in the end a family friend helped me out but i was just wondering if anyone has ever dealt with these people,he even went as far as to acuise me of calling the guards which i never done,if i knew it was going to cause so much hassle i would have had my car taken out the night i went to hospital....

    Rant over :(:(:(:(:(

    I think maybe in the future you should do this if you are ever admitted again, (which I hope you are not). That way, you save yourself some money, and also you give outpatients a fighting chance to make their appointments.

    hope you have recovered well.


  • Registered Users, Registered Users 2 Posts: 2,848 ✭✭✭?Cee?view


    yes and to annoy you more, they council want to lease out land for a PRIVATE facility there in the near future - what does that mean - it means more people coming in to work, more cars, and more congestions. On top of that they want to build another entrance road.

    I just looked up the car parking situation - at the moment there is 12 car parks in that area, the charges are 1.20 per hour, or 8 euro per day. No exceptions.

    There is a very interesting article also on the Advertiser which states that outpatients have to miss appointments or spend hours in a waiting line, for a waiting line to park at the hospital for their appointments due to lack of spaces. Part of this is people not organising to have their vehicle taken away if they are spending days in the hospital. Everyone needs to do their bit. A car parked there for five days and not being used - how many people could park in that spot over the course of that time.

    Nothing to do with the case at issue. The OP still deserves to be treated well.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    hession wrote: »
    When i went to the hospital i didnt think i would have been kept in thats why i brought my car and as i live outside the city gettn a cab was not an opition.

    but you did admit that if you know it was going to cause you hassle by paying for it, you would have organised to take it out on the night you were admitted.


  • Registered Users, Registered Users 2 Posts: 2,848 ✭✭✭?Cee?view


    the car park is taken over by a private company - you insurance covers your hospital stay and medical - not your car parking fees.

    It's not "taken over" whatever that means. It's leased or licensed subject to conditions and subject to the overriding principle that the HSE should above all care for its patients. Have a quick gander at their charter

    "In our communications we will be caring, loyal, truthful, respectful, kind, considerate and empathetic."

    Is fobbing him off to park-rite "caring, loyal, truthful, respectful, kind, considerate and empathetic"?


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  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    churchview wrote: »
    It's not "taken over" whatever that means. It's leased or licensed subject to conditions and subject to the overriding principle that the HSE should above all care for its patients. Have a quick gander at their charter

    "In our communications we will be caring, loyal, truthful, respectful, kind, considerate and empathetic."

    Is fobbing him off to park-rite "caring, loyal, truthful, respectful, kind, considerate and empathetic"?

    don't understand what this has to do with having a barney with a parking attendant.

    It would be a better world if EVERYBODY was a bit more respectful and considerate of others. The OP has blatently stated that he/she would have organised the removal of the car on the night they were admitted. So it was possible to do that. Parking there for five days and nights, even tho its a well known problem that this carpark is a nightmare, was not to considerate, kind, or empathetic to anybody else looking for a space in there. Be honest the OP chose to keep the space, he has to pay for it. We can all do He Said/She Said arguments to prove our case. Nobody is special here - we all have take responsiblity and not blame others because you did not investigate the issue fully.


  • Closed Accounts Posts: 902 ✭✭✭scholar007


    hondasam wrote: »
    One question springs to mind, why did you bring your car in the first place and how come you did not get someone to bring it home for you?
    AFAIK the car park has nothing to do with the hospital so the ward sister had no right to tell you anything.


    Sure the poor lad had to sleep somewhere while waiting for his operation - Hospital staff are quietly encouraging people to bring in the car so they can kip there - It frees up corridors and trolleys no end! :D


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    and I do hope when the rezoning issue comes up in the near future that everybody will get up an protest about how congested the area is at present and how another building (private) and more cars is NOT the correct path to take. We all know that those lot in the council would sell their grannies at the minute, which is what they are doing here. They have no consideration for any sick person there - their only care is for the money - bear in mind this will be a PRIVATE facility. So lets all be considerate and start protesting about it.


  • Registered Users, Registered Users 2 Posts: 2,848 ✭✭✭?Cee?view


    don't understand what this has to do with having a barney with a parking attendant.

    It would be a better world if EVERYBODY was a bit more respectful and considerate of others. The OP has blatently stated that he/she would have organised the removal of the car on the night they were admitted. So it was possible to do that. Parking there for five days and nights, even tho its a well known problem that this carpark is a nightmare, was not to considerate, kind, or empathetic to anybody else looking for a space in there. Be honest the OP chose to keep the space, he has to pay for it. We can all do He Said/She Said arguments to prove our case. Nobody is special here - we all have take responsiblity and not blame others because you did not investigate the issue fully.

    So let's be clear here. A patient i.e. a sick person who is vulnerable and in need of care is at fault because they should have made alternative parking arrangements? Perhaps when in hospital he had other things on his mind such as the fear of illness or maybe death? The patient most definitely is "special" here whether they "blatently (sic) stated" anything or not.

    Whether he now has to pay for the space or not does not excuse that the position was misrepresented to him by the hospital and the hospital appointed operator abused him.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    churchview wrote: »
    So let's be clear here. A patient i.e. a sick person who is vulnerable and in need of care is at fault because they should have made alternative parking arrangements? Perhaps when in hospital he had other things on his mind such as the fear of illness or maybe death? The patient most definitely is "special" here whether they "blatently (sic) stated" anything or not.

    Whether he now has to pay for the space or not does not excuse that the position was misrepresented to him by the hospital and the hospital appointed operator abused him.


    the OP blatently stated in his post that if he knew there was going to be "hassle" he would have organised to have his car taken away that night. i.e. if he know he had to pay he wouldn't have been long moving it.

    If the OP was extremely sick I don't think he would have been driving in the first place. Do you??

    It's a product of the celtic tiger era to make sure everyone is blamed but no self responsibility is needed - its about time people woke up.

    What I feel sorry for is the person who couldn't actually get into the hospital because somebody else decided to park up for a few days, and then expected it for free.

    reality bites.


  • Registered Users, Registered Users 2 Posts: 2,848 ✭✭✭?Cee?view


    the OP blatently stated in his post that if he knew there was going to be "hassle" he would have organised to have his car taken away that night. i.e. if he know he had to pay he wouldn't have been long moving it.

    If the OP was extremely sick I don't think he would have been driving in the first place. Do you??

    It's a product of the celtic tiger era to make sure everyone is blamed but no self responsibility is needed - its about time people woke up.

    What I feel sorry for is the person who couldn't actually get into the hospital because somebody else decided to park up for a few days, and then expected it for free.

    reality bites.

    Right I give up.

    OP apparently "reality bites". Your behaviour is a product of the celtic tiger era. You may have been treated badly, had the position misrepresented to you by the hospital, been abused by a hospital appointee, but you should have taken responsibility and accepted that treatment because you chose to park in a car park.:rolleyes:

    OK?

    So all bets are off. Anyone who parks irresponsibly in the opinion of certain people deserves abuse.

    I'm out of here.

    OP. Good luck with your complaint. It will be taken seriously if you pursue it with the HSE, but be prepared for a long wait.


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  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    churchview wrote: »
    Right I give up.

    OP apparently "reality bites". Your behaviour is a product of the celtic tiger era. You may have been treated badly, had the position misrepresented to you by the hospital, been abused by a hospital appointee, but you should have taken responsibility and accepted that treatment because you chose to park in a car park.:rolleyes:

    OK?

    So all bets are off. Anyone who parks irresponsibly in the opinion of certain people deserves abuse.

    I'm out of here.

    OP. Good luck with your complaint. It will be taken seriously if you pursue it with the HSE, but be prepared for a long wait.

    on the contrary, I don't think it will - the OP only has to look at the CAr Park to find out the charges. Everything else is heresay. Sad but true.


  • Society & Culture Moderators Posts: 25,948 Mod ✭✭✭✭Neyite


    UCHG serves a wide catchment area. Some people drive from several hours away to attend an outpatient appointment, and it may be their only means of transportation - A bus to Eyre Square is feck all good if you have limited mobility and can neither walk to the hospital, or afford a taxi. If you are not from the city, trying to find a city bus that serves the hospital can be a trial. I've lived here over a decade and I would still have to look up what bus to get and where to get it from.

    The OP attended what he thought was an outpatient appointment. He/ she was subsequently admitted for several days and was told not to worry about moving the car, by someone who seemed to know the drill, so they decided to concentrate on what was important - their health, and dealing with that the deterioration of their health that their admission to hospital warrented. I cannot say that I would have acted any differently.

    I would much rather that patients who need to park in UCHG get priority over able-bodied staff or visitors that are well able to hop a bus or walk from town. I have attended several times in the last few months, and yes, parking is a nightmare, but at least I live in the city and am able bodied and therefore other options are open to me to use if I wish.

    OP - write a letter to the crowd running the parking. Even if you were misinformed by the ward sister and should pay, poor customer service needs to be addressed. If you fail to get a reply then I would suggest a letter to the Galway Advertiser.

    ... and I wish you a speedy recovery :)


  • Registered Users, Registered Users 2 Posts: 76 ✭✭c_lady89


    the OP blatently stated in his post that if he knew there was going to be "hassle" he would have organised to have his car taken away that night. i.e. if he know he had to pay he wouldn't have been long moving it.

    If the OP was extremely sick I don't think he would have been driving in the first place. Do you??

    It's a product of the celtic tiger era to make sure everyone is blamed but no self responsibility is needed - its about time people woke up.

    What I feel sorry for is the person who couldn't actually get into the hospital because somebody else decided to park up for a few days, and then expected it for free.

    reality bites.


    You are some troll.....
    She had a major operation and all your bothered about is a car space.....Back under your bridge.


  • Registered Users, Registered Users 2 Posts: 26,294 ✭✭✭✭Mrs OBumble


    c_lady89 wrote: »
    You are some troll.....

    Lads, stop feeding it ...


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    c_lady89 wrote: »
    You are some troll.....
    She had a major operation and all your bothered about is a car space.....Back under your bridge.

    sorry but can you explain why I am a troll? I am stating that the place is overcrowded - nowhere did i see anything about a MAJOR operation. The person, if you read the post, stated that he could have organised to take the car away once he knew he was staying in. Instead he decided to leave it there for five days, - he was shocked when he had to pay for the parking for five days. In the meantime people had to cancel appointments because they could not find any car parking space because of people who had their car parked there for days not using it. I just pointed out the obvious. If that makes me a troll then so be it. The truth is the truth - calling people a troll because you don't like the facts is a bit silly. but hey, if it makes you feel better.

    the lesson to be learned here is, if you want to find out accurate information, call, or find the actual person running that operation - not someone who works in an entirely different occupation.

    You wouldn't park on a road outside a shop and ask a person in a shop if it was okay to park on the road, would you, especially if there was a sign up saying 1.30 per hour or 8 euro per day to park. When you get your parking charge, are you saying that you don't have to pay because somebody in the shop told you it was okay to park??? The shopkeeper deals with his shop, the council deals with the road.

    find out for yourself - stop blaming others - take responsiblity. The world will be a better place if people stop blaming others for their own responsibilities.


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  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    Neyite wrote: »
    UCHG serves a wide catchment area. Some people drive from several hours away to attend an outpatient appointment, and it may be their only means of transportation - A bus to Eyre Square is feck all good if you have limited mobility and can neither walk to the hospital, or afford a taxi. If you are not from the city, trying to find a city bus that serves the hospital can be a trial. I've lived here over a decade and I would still have to look up what bus to get and where to get it from.

    The OP attended what he thought was an outpatient appointment. He/ she was subsequently admitted for several days and was told not to worry about moving the car, by someone who seemed to know the drill, so they decided to concentrate on what was important - their health, and dealing with that the deterioration of their health that their admission to hospital warrented. I cannot say that I would have acted any differently.

    I would much rather that patients who need to park in UCHG get priority over able-bodied staff or visitors that are well able to hop a bus or walk from town. I have attended several times in the last few months, and yes, parking is a nightmare, but at least I live in the city and am able bodied and therefore other options are open to me to use if I wish.

    OP - write a letter to the crowd running the parking. Even if you were misinformed by the ward sister and should pay, poor customer service needs to be addressed. If you fail to get a reply then I would suggest a letter to the Galway Advertiser.

    ... and I wish you a speedy recovery :)


    yes I too agree with this. People should organise to have your car removed if you are in hospital for several days. This will make one car space available to maybe 6 or 7 outpatients/A and E visitors per day a chance to park instead of driving around looking for a space - multiply that by five days - that is 30 people that could have parked in that space. If people do insist on leaving their car in the car park then they should not be abhorred at the idea of paying the going rate. Its logic.


  • Registered Users, Registered Users 2 Posts: 76 ✭✭c_lady89


    sorry but can you explain why I am a troll? I am stating that the place is overcrowded - nowhere did i see anything about a MAJOR operation. The person, if you read the post, stated that he could have organised to take the car away once he knew he was staying in. Instead he decided to leave it there for five days, - he was shocked when he had to pay for the parking for five days. In the meantime people had to cancel appointments because they could not find any car parking space because of people who had their car parked there for days not using it. I just pointed out the obvious. If that makes me a troll then so be it. The truth is the truth - calling people a troll because you don't like the facts is a bit silly. but hey, if it makes you feel better.

    the lesson to be learned here is, if you want to find out accurate information, call, or find the actual person running that operation - not someone who works in an entirely different occupation.

    You wouldn't park on a road outside a shop and ask a person in a shop if it was okay to park on the road, would you, especially if there was a sign up saying 1.30 per hour or 8 euro per day to park. When you get your parking charge, are you saying that you don't have to pay because somebody in the shop told you it was okay to park??? The shopkeeper deals with his shop, the council deals with the road.

    find out for yourself - stop blaming others - take responsiblity. The world will be a better place if people stop blaming others for their own responsibilities.

    I know the story and i also know HER. your opinion has nothing to do with what was asked on the first place.


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    c_lady89 wrote: »
    I know the story and i also know HER. your opinion has nothing to do with what was asked on the first place.

    great, maybe you can explain the situation to her - she might see it more clearly then and remember for the future that if she wants to park, she has to pay. :rolleyes:


  • Registered Users, Registered Users 2 Posts: 7,239 ✭✭✭KittyeeTrix


    great, maybe you can explain the situation to her - she might see it more clearly then and remember for the future that if she wants to park, she has to pay. :rolleyes:

    You know that's not the crux of the matter so give over!!!!:mad:

    Can you answer straight whether it was appropriate for the rudeness visited to her???


  • Registered Users, Registered Users 2 Posts: 3,456 ✭✭✭fishy fishy


    You know that's not the crux of the matter so give over!!!!:mad:

    Can you answer straight whether it was appropriate for the rudeness visited to her???

    Can't answer that until the second party comes on here and gives their version of the "conversation". Until then, we only have one side of the story.


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    fishy fishy banned for trolling


  • Registered Users, Registered Users 2 Posts: 5,276 ✭✭✭bobbyss


    hession wrote: »
    Wondering if anyone has ever had to deal with the main car park people in the hospital grounds,i think it ParkRite there called,

    Don't know if things have changed in the interim but I was visiting hosp recently at the out patients department. There are about 7-8 disabled spaces there. Opposite these spaces there were about eight cars parked on double yellow lines. At the door to the entrance of the out patients section there are a further two disability spaces tucked away. These are not marked in blue however but I think they have a wheelchair painted in both spaces.

    Lo and behold did I not see someone reverse in a jeep into one of the spaces and go into the small office (security office?) just beside the entrance to the outpatients. I looked at the jeep and there was no sign of any disabled sticker on it. Is that office for security? Are security officers allowed to park in disabled parking spaces? Why did they do nothing about the cars doubled parked? What is happening there?


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Old thread.
    You can start a new one if needed.


This discussion has been closed.
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