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runireland.com contact details

  • 19-12-2011 1:48pm
    #1
    Buck
    Registered Users, Registered Users 2 Posts: 250 ✭✭


    Hi all.
    Does anyone have any contact details for runireland.com? I have searched the website but cannot find either an email address or phone number. I have an outstanding order from their shop and I just want to ask what the update on the order is.
    Thanks.


Comments

  • #2
    ecoli
    Closed Accounts Posts: 10,762 ✭✭✭✭ecoli


    Buck wrote: »
    Hi all.
    Does anyone have any contact details for runireland.com? I have searched the website but cannot find either an email address or phone number. I have an outstanding order from their shop and I just want to ask what the update on the order is.
    Thanks.

    http://www.runireland.com/contact

    Link is at the top of the page on the homepage


  • #3
    RacoonQueen
    Moderators, Sports Moderators Posts: 20,366 Mod ✭✭✭✭RacoonQueen


    Happened to me before, I just emailed the address the order confirmation came from.

    They were very good about it and gave me a free pair of socks as an apology. :)


  • #4
    Buck
    Registered Users, Registered Users 2 Posts: 250 ✭✭Buck


    ecoli wrote: »
    http://www.runireland.com/contact

    Link is at the top of the page on the homepage

    You still don't get an e-mail address or a phone number when you click the contact link.


  • #5
    Buck
    Registered Users, Registered Users 2 Posts: 250 ✭✭Buck


    RacoonQueen wrote: »
    Happened to me before, I just emailed the address the order confirmation came from.

    They were very good about it and gave me a free pair of socks as an apology. :)

    Never thought of this, will give it a try thanks.


  • #6
    ecoli
    Closed Accounts Posts: 10,762 ✭✭✭✭ecoli


    Buck wrote: »
    You still don't get an e-mail address or a phone number when you click the contact link.

    If you click the hear link under the RD point and this will send an email to the RunIreland team


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  • #7
    Buck
    Registered Users, Registered Users 2 Posts: 250 ✭✭Buck


    Thanks guys, I replied to the email & I sent a mail through the link. Don't know which worked but got a nice reply already.

    'Apologies that you only received half the order. Unfortunately I have no yellow ones left since your order came in - I have this in black and in black and red. As today is the last day of postage I will post both types so you get an extra one free of charge for the inconvenience and delay. When you receive these & if they do not suit you can post these back & we will organise a refund.'

    Gift :D


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