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humax pvr box

  • 17-12-2011 10:50PM
    #1
    Registered Users, Registered Users 2 Posts: 549 ✭✭✭


    hi a friend rang me today asked for help hes humax box giving trouble. he has all channels but when he goes into media the graphic is transparent and hard to read info. also the words missing index comes on screen in several places. if he presses guide button the box goes into stand bye and restarts. is this a software problem and can it be solved whit a forced download and if so how dose one do this thanks for any info ps box must be only 9 month old i installed it for him


Comments

  • Moderators, Science, Health & Environment Moderators Posts: 20,482 Mod ✭✭✭✭Sam Russell


    Try doing a full factory reset. If that fails, try email to Humax tech support.


  • Registered Users, Registered Users 2 Posts: 549 ✭✭✭vince


    would he loose all hes stored programmes


  • Moderators, Science, Health & Environment Moderators Posts: 20,482 Mod ✭✭✭✭Sam Russell


    He would lose his schedule of recordings not the material on the hard disk. For example, if he has a series linked programme set to record, that will be cancelled as will all pending recordings. All his programmes already recorded will be fine. His favourite list will be zapped.


  • Registered Users, Registered Users 2 Posts: 549 ✭✭✭vince


    ok thanks maybe give him a shout in morning


  • Registered Users, Registered Users 2 Posts: 549 ✭✭✭vince


    tried factory reset today but you cant get into the menu setting all tha comes up is missing txt all over the screen very odd humax foxsat hdr its only 9 months old


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