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Function and purpose of 'Talk to' forums

  • 10-11-2011 12:13pm
    #1
    Owen
    Registered Users, Registered Users 2 Posts: 12,683 ✭✭✭✭


    I'm just looking for clarification on the limits of the various Talk To forums. In one forum, we've had a thread which has been mostly negative feedback for the company closed - at the request of the company itself.

    I always thought the point of these Forums were that they were to be impartial, and the companies had to take the good with the bad? Or have I got it all wrong ... that's entirely possible too.
    Post edited by Shield on


Comments

  • #2
    Steve
    Registered Users, Registered Users 2 Posts: 22,584 ✭✭✭✭Steve


    PM Dav about it if you think there's a problem.

    Link to the thread in question would help :)


  • #3
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Owen wrote: »
    I'm just looking for clarification on the limits of the various Talk To forums. In one forum, we've had a thread which has been mostly negative feedback for the company closed - at the request of the company itself.

    How do you know it was at the request of the company?

    Often the negative threads run out of control, and descend into bitching and abuse, which is when they normally get closed, one in each of the O2 forum and the Three forum were closed for this reason in the last two days. Neither was at the request of the company. Other times the issue is taken to PM as there is discussion of a sensitive or personal nature, such threads may be closed by request if there is nothing more to add. I'm not aware of any thread closed at the whim of the represented company simply because they don't like the bad press.


  • #4
    Owen
    Registered Users, Registered Users 2 Posts: 12,683 ✭✭✭✭Owen


    Because I PM'd the mod in question who told me it was at the request of the company. Dav's having a look, I put the thread here by accident and meant to put it in the helpdesk, so cross posted there where Dav's on the case.


  • #5
    LoLth
    Registered Users, Registered Users 2 Posts: 10,339 ✭✭✭✭LoLth


    Owen wrote: »
    Because I PM'd the mod in question who told me it was at the request of the company. Dav's having a look, I put the thread here by accident and meant to put it in the helpdesk, so cross posted there where Dav's on the case.

    grand stuff. I'll close this one so seeign as its being dealt with on the helpdesk.


This discussion has been closed.
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