RTPI down this evening Wed. Nov 2nd between 21:00 and 22:00

coylemj

Wednesday, November 02, 2011

Dublin Bus wishes to advise customers that due to a required upgrade to the RTPI system there will be no RTPI information available this evening for approximately one hour between 21:00hrs and 22:00hrs.

This will affect;
• Dublin Bus and Transport for Ireland websites,
• on-street display units,
• iphone app
• text messaging service

Dublin Bus apologises for any inconvenience caused.


http://www.dublinbus.ie/en/News-Centre/Travel-News/RTPI-System-Upgrade/

Cookie_Monster

There are about 5-6 hours from midnight to 5-6 am that no buses run, why can't this kind of thing be done then rather than affecting customers?

lil5

Probably wouldn't matter what time of the day they'd do it, the website is still down this morning.

On-street displays seem to be working.

coylemj

lil5 wrote: »

Probably wouldn't matter what time of the day they'd do it

Exactly, there's no time of the day when DB can't fcuk things up.

lil5

Now website is up, but on-street display shows "Predictions are unavailable due to systems upgrade".

L1011

Cookie_Monster wrote: »

There are about 5-6 hours from midnight to 5-6 am that no buses run, why can't this kind of thing be done then rather than affecting customers?

Because skilled IT staff charge A LOT for out of hours. I'd be looking at 3x or 4x to do a midnight to 8 callout. Many people I work with won't do weekends or evenings under any circumstances.

n97 mini

MYOB wrote: »

Because skilled IT staff charge A LOT for out of hours

You said skilled?

Website still not working.

EDIT: Nothing works...
http://www.dublinbus.ie/en/News-Centre/Travel-News/RTPI-Information-Unavailable/

L1011

n97 mini wrote: »

You said skilled?

Website still not working.

EDIT: Nothing works...
http://www.dublinbus.ie/en/News-Centre/Travel-News/RTPI-Information-Unavailable/

Most likely cause they didn't use skilled ones either way.

n97 mini

Now getting this...