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Laptop no longer accessing Internet

  • 01-11-2011 8:18am
    #1
    flushje
    Registered Users, Registered Users 2 Posts: 803 ✭✭✭


    Hello guys,


    I'm a complete newb with terminology so go easy in the replies. I have 3 setups connected to my internet, my pc and two laptops. One of the laptops is not connecting to the internet, even though it displays as being connected. I tried all the basics, restarted my router, virus scan etc, disconnected, reconnected, but still no luck. Initially, it was just google chrome that was having issues, but now there is no connection whatsoever. Any ideas? Will a format work?


    Cheers,


    Alan


Comments

  • #2
    Gone Drinking
    Registered Users, Registered Users 2 Posts: 2,811 ✭✭✭Gone Drinking


    Sounds like malware..

    Did you run a malware scan? With something like malwarebytes maybe?

    Start > Run > CMD > OK

    ping www.google.com

    See if you get a result


  • #3
    flushje
    Registered Users, Registered Users 2 Posts: 803 ✭✭✭flushje


    Gone Drinking wrote: »
    Sounds like malware..

    Did you run a malware scan? With something like malwarebytes maybe?

    Start > Run > CMD > OK

    ping www.google.com

    See if you get a result

    Will check when Im home, what would I go to Start > Run etc for?


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