blackberry

booboo88 · 29-10-2011 11:26am #1

i bought a blackberry back on 12/08, still have reciept, but it wont send messages most of the time and if it does they dont deliver for hours, now i have tried with the same sim in my old phone and messages are sending no problem.
im wondering is it possibile to get a refund, i dont have the box,

shannie · 29-10-2011 11:30am

the blackberry line is down causing internet and messages and phonecalls to all be slow or stop them from working all together.. if you bring back the phone with the receipt im sure they'l give you a refund because everyone is bringing them back .

booboo88 · 29-10-2011 11:42am

shannie wrote: »

the blackberry line is down causing internet and messages and phonecalls to all be slow or stop them from working all together.. if you bring back the phone with the receipt im sure they'l give you a refund because everyone is bringing them back .

but the internet is working fine on it. i really regret ever buying it,

cookie1977 · 29-10-2011 11:50am

Are you bill or pre pay? Did you get the BIS (BlackBerry Internet Service) add-on? What network are you with. PS the BlackBerry "line" is working fine

booboo88 · 29-10-2011 11:51am

Pre pay, i have the ad on, and im with meteor

cookie1977 · 29-10-2011 11:52am

Take your battery out for 30secs and pop it back in

booboo88 · 29-10-2011 11:55am

already tried it.

cookie1977 · 29-10-2011 11:58am

What specific model do you have?

booboo88 · 29-10-2011 12:02pm

8520. its a pain in the ass

cookie1977 · 29-10-2011 12:03pm

under settings, advanced settings, host routing table. Is there anything listed?

booboo88 · 29-10-2011 12:12pm

cookie1977 wrote: »

under settings, advanced settings, host routing table. Is there anything listed?

gprs series of numbers and wifi?

cookie1977 · 29-10-2011 12:15pm

That's good. When you say messages is it email or text messages?

booboo88 · 29-10-2011 12:38pm

cookie1977 wrote: »

That's good. When you say messages is it email or text messages?

texts, just wont send

cookie1977 · 29-10-2011 12:46pm

Press the SMS icon press menu and choose options scroll to service centre. Make sure the number is:
+353857000000
Exit and save then test.

shannie · 29-10-2011 2:41pm

the line wasnt working for ages and maybe for some people its not back!

cookie1977 · 29-10-2011 3:04pm

The OP's email is fine. It's their SMS which is a problem and that doesn't run off BIS.

booboo88 · 29-10-2011 4:52pm

cookie1977 wrote: »

Press the SMS icon press menu and choose options scroll to service centre. Make sure the number is:
+353857000000
Exit and save then test.

ive tried searching for that and theres no option to read the service centre

cyning · 29-10-2011 6:06pm

When was the last time you had a new sim?

cookie1977 · 29-10-2011 6:45pm

booboo88 wrote: »

ive tried searching for that and theres no option to read the service centre

Do you see the options in the sms menu and can you see Service Centre listed or is it that you cant edit whats there?

Try this:

Go to Options and select
Highlight SMS and select
Highlight Service Centre: and enter either
+353857000000
Press the trackpad
Highlight Save and select (press the trackpad).

blackberry

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