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Can I cancel SKY subscription with an email?

  • 28-10-2011 08:43PM
    #1
    Registered Users, Registered Users 2 Posts: 1,243 ✭✭✭


    Also can it be done of the 31 days notice or need to be exact about dates.

    Thanks

    loopy


Comments

  • Registered Users, Registered Users 2 Posts: 11,902 ✭✭✭✭Kristopherus


    Well I did that in August 2010. Sent an email to mysky@bskyb.com and it was accepted.


  • Registered Users, Registered Users 2 Posts: 1,243 ✭✭✭loopymum


    Great! Thank you


  • Registered Users, Registered Users 2 Posts: 1,243 ✭✭✭loopymum


    Well I did that in August 2010. Sent an email to mysky@bskyb.com and it was accepted.

    Did they reply to to you Kristopherus?

    I emailed a week ago cancelling and I have not heard anything back from them.

    I did say in the letter to please respond and confirm the cancellation to me within 7 days.


  • Registered Users, Registered Users 2 Posts: 11,902 ✭✭✭✭Kristopherus


    Yea, they did, saying how sorry they were to lose me etc.:rolleyes:I now get letters from them every 2 months asking me back and offering me any package for half price for 12 months:D. Cannot remember how long it took them to reply. I've deleted all my old emails so cannot check:(.


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