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Can I cancel SKY subscription with an email?

loopymum · 2011-10-28 19:43:51

Also can it be done of the 31 days notice or need to be exact about dates. Thanks loopy

28-10-2011 7:43pm

#1

loopymum

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Also can it be done of the 31 days notice or need to be exact about dates.

Thanks

loopy

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#2 28-10-2011 7:47pm

Kristopherus

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Well I did that in August 2010. Sent an email to mysky@bskyb.com and it was accepted.

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#3 31-10-2011 1:05am

loopymum

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Great! Thank you

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#4 22-11-2011 9:40pm

loopymum

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Kristopherus wrote: »

Well I did that in August 2010. Sent an email to mysky@bskyb.com and it was accepted.

Did they reply to to you Kristopherus?

I emailed a week ago cancelling and I have not heard anything back from them.

I did say in the letter to please respond and confirm the cancellation to me within 7 days.

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#5 23-11-2011 1:33pm

Kristopherus

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Yea, they did, saying how sorry they were to lose me etc.:rolleyes:I now get letters from them every 2 months asking me back and offering me any package for half price for 12 months:D. Cannot remember how long it took them to reply. I've deleted all my old emails so cannot check:(.

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