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Digiweb problems...

  • 24-10-2011 3:35pm
    #1
    sparkfireman
    Registered Users, Registered Users 2 Posts: 123 ✭✭


    Hey guys just to let you know I'm still having ongoing issues with dogiweb,

    I was requested to send loads of speed test print screens into their customer support... which i have done, a few days later i had to ring up, spend ages on hold, and then be told that they are waiting on an eircom engineer to check my line. A day later i got an email saying adjustments were made to my line... Coincidence? Hmmmm....

    That was last week, speeds never changed, ping is still high up over 90-100... and i never ever come close to 7.6mb, that i am paying for. Its more like 2.3mb.

    So I've sent another 11 speed tests over the past 7 days to them, and I asked them to disconnect DSL and release my line, Im going to change ISP.

    Anyone ever in the same boat Im in with digiweb?


Comments

  • #2
    sparkfireman
    Registered Users, Registered Users 2 Posts: 123 ✭✭sparkfireman


    SNR Margin (dB): 15.6 17.0
    Attenuation (dB): 11.0 5.5
    Output Power (dBm): 0.1 3.9
    Attainable Rate (Kbps): 11488 1332
    Rate (Kbps): 6144 384
    K (number of bytes in DMT frame): 193 13
    R (number of check bytes in RS code word): 16 12
    S (RS code word size in DMT frame): 1 4
    D (interleaver depth): 64 8
    Delay (msec): 16 8


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