When will I get my first online bill

babsybaby01 · 15-10-2011 9:38pm #1

Hi,I got my last bill from airtricity on sept 9th...I had to issue my first online meter reading by September 29th.I was just wondering when would my first bill be due.
Thanks in advance

Electric Ireland: Mark · 17-10-2011 8:05am

Hi babsybaby01,

Can you PM your account details and I can look into this for you? I would need your name, address, date of birth, and telephone number. Can you also confirm that you are the account holder?

Regards,
Mark

who_ru · 23-10-2011 3:28pm

Mark

i switched to ESB on 09/09/11 and have not heard a word since, no communication at all.

Electric Ireland: David · 24-10-2011 8:55am

who_ru wrote: »

Mark

i switched to ESB on 09/09/11 and have not heard a word since, no communication at all.

Hi who_ru,

Can you PM me your details (full name, address, plus your contact number and date of birth for data protection) and I'll be able to check this for you right away.

Thanks,

David.

who_ru · 24-10-2011 12:34pm

PM sent David, thanks.

flutered · 24-10-2011 12:48pm

i went back to the old systm, my problem being if i had to wait much longer i may not be in a position to pay it, this may still be the case, how a large multi national company cannot set up a very basic billing system is beyond me, this was rolled out in a fanfare and with a large budget,

Electric Ireland: David · 24-10-2011 12:59pm

who_ru wrote:

PM sent David, thanks.

Thanks who_ru, I've responded to your PM. Everything looks fine.

flutered wrote:

i went back to the old systm, my problem being if i had to wait much longer i may not be in a position to pay it, this may still be the case

Hi flutered,

When you say the old system, do you mean the standard non-discounted rates? Do you want me to check your account for you?

Thanks,

David.

flutered · 24-10-2011 1:13pm

back to when the postie brought the bill, then i went to the post office and paid it, i am promised that i will have the bill tomorrow, the cynic in me is saying that the lecky folks want as many as possible on the pre pay meter which costs roughly 23% extra.

Electric Ireland: David · 24-10-2011 1:45pm

Hi flutered,

If you like I can check to see if your bill has been sent.

flutered wrote:

the cynic in me is saying that the lecky folks want as many as possible on the pre pay meter which costs roughly 23% extra

We don't have prepay meters available at the moment; are you referring to our budget-controller meters (token meters)? These would only be installed as a last resort for customers in heavy arrears, and are not available on request. Ideally, we would not like to see any customers put in the position where a token meter becomes necessary.

If you have any other questions I'll be happy to help.

Thanks,

David.

When will I get my first online bill

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