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Code Tamper Fault?

  • 11-10-2011 8:23am
    #1
    mobrien2
    Registered Users, Registered Users 2 Posts: 24 ✭


    Hi, am new to this but need advice on my alarm system if possible.

    I was in the house last night, it was very windy as my house is caught in a cross wind. The alarm went off at 9:30 I assumed it was the wind and turned it off however the panel and the text from the text dialler said Code Tamper.

    There was noone in the house only me and my son who was in bed and it definitely wasn't me at it.

    I have tried google but cannot find any reason as to why a code tamper would come up without someone being at the code?

    Can anyone advise and stop me going a little bit crazy please? :eek:

    Thanks,
    Michelle.

    ETA it is a HKC Alarm with a text dialler. Thanks


Comments

  • #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Did you have difficulty turning the alarm off.
    Code tamper would generally indicate an incorrect code had been entered a number of times.


  • #3
    mobrien2
    Registered Users, Registered Users 2 Posts: 24 ✭mobrien2


    Hi Koolkid,

    No it turned off straight away when I entered by code.
    That's all i'm getting on google aswell yet there was noone there.

    Could it be a delayed message? would that happen? if my son had pressed it earlier in the day would it have went off then later?

    Perhaps it's time for someone to call out and look at it, although it's only in 2.5years.


  • #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Its a strange one so. Have you looked at the log?
    Is there any other event besides code tamper and disarm?


  • #5
    mobrien2
    Registered Users, Registered Users 2 Posts: 24 ✭mobrien2


    how do I look at the event log? Not sure how to do that.

    Thanks for taking the time to reply.


  • #6
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Enter your user code and scroll using # & * .


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  • #7
    mobrien2
    Registered Users, Registered Users 2 Posts: 24 ✭mobrien2


    when I enter my user code it sets the alarm. Will have a look for the manual now and see can I get into it.


  • #8
    Cadzer
    Registered Users, Registered Users 2 Posts: 188 ✭✭Cadzer


    mobrien2 wrote: »

    ETA it is a HKC Alarm with a text dialler. Thanks

    Do you have a GSM unit installed using a SIM card or is it a DMTC land line?


  • #9
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    mobrien2 wrote: »
    when I enter my user code it sets the alarm. Will have a look for the manual now and see can I get into it.

    Your code is not set up with any access permissions.


  • #10
    altor
    Registered Users, Registered Users 2 Posts: 11,855 ✭✭✭✭altor


    mobrien2 wrote: »
    how do I look at the event log? Not sure how to do that.

    Thanks for taking the time to reply.

    If it was set up by your installer, on your keypad enter 0*2 user code (Put in your phone number), press yes. This should send the last 7 logged events to your phone as a text.

    www.altor.ie



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