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UPC 20mb fibre broadband, 12mb down?!?

  • 10-10-2011 4:59pm
    #1
    doxy
    Closed Accounts Posts: 200 ✭✭


    http://www.upc.ie/broadband/twenty/

    I'm a bit confused by this. They call it a 20mb package but they say it has 12mb a downstream?


Comments

  • #2
    Zab
    Registered Users, Registered Users 2 Posts: 1,931 ✭✭✭Zab


    Looks like a typo


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    It used to be a 12Mb package, they obviously never updated that part.


  • #4
    doxy
    Closed Accounts Posts: 200 ✭✭doxy


    Karsini wrote: »
    It used to be a 12Mb package, they obviously never updated that part.

    So it is actually 20mb down? If so, paying an extra €10 per month for the 25mb package seems like a waste of money.


  • #5
    Zab
    Registered Users, Registered Users 2 Posts: 1,931 ✭✭✭Zab


    Yes, it's 20Mb down.


  • #6
    doxy
    Closed Accounts Posts: 200 ✭✭doxy


    I suppose if I wanted to 'downgrade' my 25mb connection to the 20mb one they would expect me to sign a new 12 month contract?


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  • #7
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    doxy wrote: »
    I suppose if I wanted to 'downgrade' my 25mb connection to the 20mb one they would expect me to sign a new 12 month contract?

    I'm not sure but they will charge you a "downgrade" fee.


  • #8
    RolandIRL
    Closed Accounts Posts: 11,924 ✭✭✭✭RolandIRL


    doxy wrote: »
    I suppose if I wanted to 'downgrade' my 25mb connection to the 20mb one they would expect me to sign a new 12 month contract?
    If you're in the first 4 months of your contract, you'll have to pay €50 for the modem along with the €10 downgrade fee


  • #9
    doxy
    Closed Accounts Posts: 200 ✭✭doxy


    Karsini wrote: »
    I'm not sure but they will charge you a "downgrade" fee.

    Roland Deschain wrote: »
    If you're in the first 4 months of your contract, you'll have to pay €50 for the modem along with the €10 downgrade fee

    Thanks. I'm with them over 12 months, so in this case I would only incur a €10 downgrade fee? Anyone know if they'd want me to sign a new 12 month contract?


  • #10
    Jilm
    Registered Users, Registered Users 2 Posts: 864 ✭✭✭Jilm


    doxy wrote: »
    I'm with them over 12 months, so in this case I would only incur a €10 downgrade fee? Anyone know if they'd want me to sign a new 12 month contract?
    I just downgraded from 25Mb to 20Mb. I've been with UPC for over 12 months; €10 downgrade fee and no new contract.

    I also got the phone service for €6, which is cheaper then €7.75 standalone charge.

    However, if you get the phone service you do enter into a new 12 month contract.


  • #11
    doxy
    Closed Accounts Posts: 200 ✭✭doxy


    Jilm wrote: »
    I just downgraded from 25Mb to 20Mb. I've been with UPC for over 12 months; €10 downgrade fee and no new contract.

    I also got the phone service for €6, which is cheaper then €7.75 standalone charge.

    However, if you get the phone service you do enter into a new 12 month contract.

    Thanks Jilm :)


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