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Nevada Bobs. WTF is going on

  • 29-09-2011 11:07am
    #1
    Kaplan54
    Closed Accounts Posts: 17 ✭


    I bough a set of talyormade irons in Nevada bobs 9 months ago. Two clubs out of the set broke rather easily and it was agreed that Talyormade would replace them. Both clubs broke in the same place where the head joins the shaft. I left the first club in 3 moths ago and left the other iron in a month and a half ago but the guy in the shop keeps fobbing me off with excuses that they sent the wrong club and he had to send it back and oh ill ring them next week and let u know etc etc. Never calls me and when I ring them there is no answer or just another oh I should have that this week and then nothing ever comes. I have been in to the shop about 6 times and can’t get any satisfaction

    I got the clubs checked out and they are real but I don’t know how I can get my two clubs back from them. It's a nightmare playing a round without these clubs

    Has anyone had similar experiences or what do people suggest I do to get my clubs back.


Comments

  • #2
    saintastic
    Registered Users, Registered Users 2 Posts: 238 ✭✭saintastic


    Go into the store, take the two clubs out of another Taylor Made set and tell them that you'll return them when they replace your irons!


  • #3
    DoctaDee
    Registered Users, Registered Users 2 Posts: 6,593 ✭✭✭DoctaDee


    Kaplan54 wrote: »
    I bough a set irons in Nevada bobs.Two clubs out of the pack broke rather easily and it was agreed that Talyormade would replace them. Both clubs broke in the same place where the head joins the shaft. I left the first club in 3 moths ago and left the other iron in a month and a half ago but the guy in the shop keeps fobbing me off with excuses that they sent the wrong club and he had to send it back and oh ill ring them next week and let u know etc etc. Never calls me and when i ring them there is no answer or just another oh i should have that this week and then nothing ever comes. I have been in to the shop about 6 times and cant get any satisfation

    I got the clubs checked out and they are real but i dunno how i can get my other two clubs back from them. It's a nightmare playing a round without these clubs

    Has anyone had similar experiences or what do people suggest i do to get my clubs back.

    Bring the whole lot of them back and get a complete refund .. I hate that for fackin customer service !! ... no problem falling all over ya when yer parting with a few hundred euro

    Alternatively .. get the serial number of hosel think it's usually on 5iron and get onto TM themselves to explain the story


  • #4
    Kaplan54
    Closed Accounts Posts: 17 ✭Kaplan54


    saintastic wrote: »
    Go into the store, take the two clubs out of another Taylor Made set and tell them that you'll return them when they replace your irons!

    Ya i know what u mean. I would do this but i have an extra inch and a half in lenght and cant revert back to playing with clubs shorter.


  • #5
    Kaplan54
    Closed Accounts Posts: 17 ✭Kaplan54


    DoctaDee wrote: »
    Bring the whole lot of them back and get a complete refund .. I hate that for fackin customer service !! ... no problem falling all over ya when yer parting with a few hundred euro

    Alternatively .. get the serial number of hosel think it's usually on 5iron and get onto TM themselves to explain the story

    oh right so u think if i ring talyormade myself with the story they will be able to tell me the info


  • #6
    DoctaDee
    Registered Users, Registered Users 2 Posts: 6,593 ✭✭✭DoctaDee


    Kaplan54 wrote: »
    oh right so u think if i ring talyormade myself with the story they will be able to tell me the info

    Absolutely worth a try ..Taylormade Customer Service in Ireland 1800535552 give it a go .. last thing TM want is bad press regarding post sales service !!


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  • #7
    Kaplan54
    Closed Accounts Posts: 17 ✭Kaplan54


    DoctaDee wrote: »
    Absolutely worth a try ..Taylormade Customer Service in Ireland 1800535552 give it a go .. last thing TM want is bad press regarding post sales service !!

    Cheers thank you. ill give them a ring today.


  • #8
    Dtoffee
    Registered Users, Registered Users 2 Posts: 668 ✭✭✭Dtoffee


    Hardly be a case of selling cheap imports in times of a recession, would it??

    Make sure you have your serial number when you call .... I also think you can check your serial number online, someone here may know the way ?

    Very strange.


  • #9
    Waesfjord
    Registered Users, Registered Users 2 Posts: 586 ✭✭✭Waesfjord


    Dtoffee wrote: »
    Make sure you have your serial number when you call .... I also think you can check your serial number online, someone here may know the way ?

    Adidas / TaylorMade 01256-479797. Have done it before using the UK number, not sur eabout the Irish number mentioned earlier in thread.


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