This is why Luas works

robbie_998

I am currently trapped on a Luas at museum red line and 2 mins ago te gardai told us the lights at heuston have failed and we cant move for a lil bit.

Now in those 2 mins we have already being told by our driver person what was going on and he gave us 1 update as it happened.

Also at all red line stations we heard an announcement from control centre that there are delays on the line and that our tickets are being accepted by Dublin bus ! All in less than 2 mins !

Now it took 4 mins to write this cos of my phone but we are already on the move again and just leaving heuston now.

This is why Luas works. They give the information as it happens and people at other stops waiting have being told what's going on !
Also the Luas app was updated straight away !


Well... What's your response to that Dublin bus ?

robbie_998

Didn't see if the lights are fixed or not but we got through with help of the Garda . Heading towards tallaght. At every stop there is a Luas just sitting with it's doors open just until the gardai can get them through. And so people don't die from heat !

KD345

robbie_998 wrote: »

Well... What's your response to that Dublin bus ?

What does Dublin Bus have to do with anything?

You can't seriously compare running two Luas lines with dedicated signaling and roadspace to the operation of a bus network across Dublin City with 1000 vehicles.

I've been a passenger on many buses where drivers have kept passengers informed of diversions on the route. The snow last year was a good example. The drivers communicated as best they could and the Dublin Bus website was updated every hour along with their Facebook and Twitter. Similar with the Obama and Queen visits, the information was available to customers as diversions were being put in place.

Short of installing speakers at every bus stop and being fortunate enough to have a Garda escourt through junctions, I don't see how you expect Dublin Bus to compete with the design of Luas.

It's ironic you titled your thread "This is why Luas works" when it's clearly not. You're "trapped" on a tram and "every Luas" is stopped. :rolleyes:

robbie_998

KD345 wrote: »

What does Dublin Bus have to do with anything?

You can't seriously compare running two Luas lines with dedicated signaling and roadspace to the operation of a bus network across Dublin City with 1000 vehicles.

I've been a passenger on many buses where drivers have kept passengers informed of diversions on the route. The snow last year was a good example. The drivers communicated as best they could and the Dublin Bus website was updated every hour along with their Facebook and Twitter. Similar with the Obama and Queen visits, the information was available to customers as diversions were being put in place.

Short of installing speakers at every bus stop and being fortunate enough to have a Garda escourt through junctions, I don't see how you expect Dublin Bus to compete with the design of Luas.

It's ironic you titled your thread "This is why Luas works" when it's clearly not. You're "trapped" on a tram and "every Luas" is stopped. :rolleyes:

i was in no way trapped on the tram. as i said the trams purposely stopped at tram stops and left all the doors open and also informed us we could get the bus if wanted

but lets put it to your case on the snow

i was standing at a bus stop last year trying to get home from work and had no way of telling what way the buses were going and how they were... i asked other drivers in the shopping center and they did not know themselves what was going on... so i was standing at the bus stop for about 2 hours waiting and no information being given anywhere.

i didnt have a smart phone or the likes at the time so couldnt find out there, no information at the bus stop either or anything. bus routes being changed and drivers not telling us. just taking the other route and people shouting being confused at the driver cos he didnt say anything.

meanwhile last year i believe the luas was running not a bother ... i think there was one or two days they finished early. but dublin bus pulled services all together !

also lets not over see the space side either... sitting right in front of me on the luas in the standing area space was 2 wheel chair users and 2 prams with children in them... had it being a bus ya could only have 1 wheel chair and prams would have to be folded up and all and usually that means waiting for them to be seated before moving. another win for luas.

now while saying all this last week and today were the first times ive being on a luas in about a year. i've being on buses and the likes a few times in the last month but its very different indeed how the luas people got the information out

every 10 mins there was a person at luas control center throwing out messages about what was going on... if i was standing at a bus stop how would i know what is happening ?

a lot of people dont have smart phones out there.. i only got mine a few months ago !

liger

robbie_998 wrote: »

Well... What's your response to that Dublin bus ?

A Dublin Bus wouldn't have had to stop for two mins for a Garda escort, the driver would have been able to safely negociate the problem himself.

And also if they can announce on the luas that DB would accept tickets that must mean DB are on the ball quick enough to respond to the situation and notify their drivers to accept tickets from the LUAS.

problemchimp

This is like comparing the ferries to the planes, different ball game altogether. I seem to remember a Luas smashing into a bus on O'Connell st last year.








(Oh no, I've been sucked into a Luas v bus argument)

Mr. Presentable

I've been on the Luas when there was an accident. We all had to get off and find an alternative way home.

Similarly I have been on the bus when there was an obstruction on the route. The driver diverted and we all got home without having to find an alternative.

I love using the Luas, but it has its limitations

KD345

Robbie_998, It sounds like you started this thread just to bash Dublin Bus.

Trams and buses are completely different, especially in Dublin. The Luas has dedicated tramways, signaling and priority compared to a bus. It also has far fewer stops, if you combined all of the Luas stops in Dublin it wouldn't come close to the amount of stops on the average Dublin Bus route.

I have had good experiences with both, and some awful experiences with both, but I understand how different the systems are. Don't be fooled to believe Luas is perfect. They do lot of things very well, including customer service, but it has a lot of problems too, just like Dublin Bus.

robbie_998

KD345 wrote: »

Robbie_998, It sounds like you started this thread just to bash Dublin Bus.

Trams and buses are completely different, especially in Dublin. The Luas has dedicated tramways, signaling and priority compared to a bus. It also has far fewer stops, if you combined all of the Luas stops in Dublin it wouldn't come close to the amount of stops on the average Dublin Bus route.

I have had good experiences with both, and some awful experiences with both, but I understand how different the systems are. Don't be fooled to believe Luas is perfect. They do lot of things very well, including customer service, but it has a lot of problems too, just like Dublin Bus.

luas has tram ways and signal probity

but dublin bus have bus lanes and rtf for traffic lights so they can stop cars and get by them.

yes luas has less stops but it has to stop at every single one for about 1 minuet where as bus's can just shoot by them if there is nobody there.

and no i didnt just wanna bash dublin bus... i'll still use it from time to time but for the moment a day return from redcow to town is quite a bit cheaper than the bus and only a 10 min walk to the luas stop.

yes i know there is a busstop right outside my house... like a 30 second walk but on a day like today i would gladly walk.

come winter buses wont be coming down my way at all but yet luas will not have problems ! that'll be the big one !

carlmango11

Couldn't agree more OP. If that was a train or a bus you'd be sitting there with no idea as to why or how long you could be waiting. I remember on my way to work once my Dart just stopped, must have been about 25 minutes until we started again. No update, no info. How can the working population be expected to rely on such a ridiculous service.

Cookie_Monster

robbie_998 wrote: »

meanwhile last year i believe the luas was running not a bother

dunno about other section but the Luas to Cherrywood failed to run at all for most of the first week of snow, 145 still managed the route (just) so not all rosy with the Luas...

astrofool

I don't think the OP's point was about what stopped the Luas, just that it was stopped, and they had announcements available to everyone within minutes, so everyone knew what was happening.

And when something happens on a bus/dart service, customers know nothing, and the workers run around like headless chickens trying to avoid those same customers.

Victor

liger wrote: »

And also if they can announce on the luas that DB would accept tickets that must mean DB are on the ball quick enough to respond to the situation and notify their drivers to accept tickets from the LUAS.

Sometimes DB can be poor at communicating this to individual drivers.

Cookie_Monster wrote: »

dunno about other section but the Luas to Cherrywood failed to run at all for most of the first week of snow, 145 still managed the route (just) so not all rosy with the Luas...

While there were some impairments, it was by no means for msot of the week.

robbie_998 wrote: »

also lets not over see the space side either... sitting right in front of me on the luas in the standing area space was 2 wheel chair users and 2 prams with children in them... had it being a bus ya could only have 1 wheel chair and prams would have to be folded up and all and usually that means waiting for them to be seated before moving. another win for luas.

In fairness, only 64 trams (not all in use) against 950 buses (not all in use?).

robbie_998

Victor wrote: »

In fairness, only 64 trams (not all in use) against 950 buses (not all in use?).

and yet one tram every 5 - 15 mins and can hold many many many many many wheel chairs per tram

and one bus every 20mins avg and only 1 wheel chair per bus

also getting a wheel chair onto a bus is a bit tricky when you see it done... from getting the driver to unload a ramp and trying to wheel around in a tight space.

on a luas its just straight on and no hassle on where you want to park !

Victor

KD345 wrote: »

I've been a passenger on many buses where drivers have kept passengers informed of diversions on the route.

While some drivers are very good, others can be quite poor at communication. Part of this will be down to the system failing to pass information on to drivers.

The snow last year was a good example. The drivers communicated as best they could and the Dublin Bus website was updated every hour along with their Facebook and Twitter.

Not quite, e.g. there were messages like "Route 3 only operating as far as the city centre" - is that northside or southside?

Similar with the Obama and Queen visits, the information was available to customers as diversions were being put in place.

I was on a number 83, when the controller told the driver that College Green was closed. The driver was being told to go from South Great Georges Street to O'Connell Street (not even on the route of number 83), but the driver was not to go via Christchurch. Not only is this rather impractical, especially for a bus, the conversation was impairign hte ability of hte driver to drive the bus.

Short of installing speakers at every bus stop

buses already have speakers, a digital communications system and unique ID numbers. Join them up!

JazzyJ

Cookie_Monster wrote: »

robbie_998 wrote: »

meanwhile last year i believe the luas was running not a bother

dunno about other section but the Luas to Cherrywood failed to run at all for most of the first week of snow, 145 still managed the route (just) so not all rosy with the Luas...

Ah it wasn't quite that bad. From what I can remember I made it into town a few of those days. But it wasnt plain sailing. Up towards Sandyford village and Stepaside there were no buses at all a lot of the time.

There can be a big difference in the amount of snow between the N11 and the upper reaches of the green line. I've seen days where there's been little or no snow in at the N11 and 3 to 4 inches on the way to Stepaside.

Losty Dublin

robbie_998 wrote: »

and yet one tram every 5 - 15 mins and can hold many many many many many wheel chairs per tram

And a DART can hold more wheelchairs than a LUAS; does that make it better? No, it just means both have more space for same.

robbie_998 wrote: »

and one bus every 20mins avg and only 1 wheel chair per bus

That's due to the available space on a bus; if buses needed more space for wheelchairs then Dublin Bus would order them with same at the expense of additional seats.

robbie_998 wrote: »

also getting a wheel chair onto a bus is a bit tricky when you see it done... from getting the driver to unload a ramp and trying to wheel around in a tight space.

on a luas its just straight on and no hassle on where you want to park !

I have never actually timed it but an ALX 400 or an EV 500 lower their suspension and ramp in a few seconds for anybody who needs it. When a bus can't get close to a path for mobility impaired passengers it's generally an issue with inconsiderate parking or badly built stops and pavements for same, something thats out of Dublin Buses control.

jeckle

robbie_998 wrote: »

and yet one tram every 5 - 15 mins and can hold many many many many many wheel chairs per tram

and one bus every 20mins avg and only 1 wheel chair per bus

also getting a wheel chair onto a bus is a bit tricky when you see it done... from getting the driver to unload a ramp and trying to wheel around in a tight space.

on a luas its just straight on and no hassle on where you want to park !

I have seen wheelchair users being left on the platform because a LUAS has been too full for them to squeeze on, whereas I have seen a busdriver tell buggy-owners to fold them up to make way for a wheelchair user.

I have seen people ask busdrivers what the holdup is, & the driver radio-ing in to find out.

I have witnessed (& experienced) a LUAS stopped at the platform with locked doors & not allowing passengers on, whereas I have seen buses open their doors to allow passengers on.

I think bus v LUAS is very much a case of swings & roundabouts.

Sometimes LUAS is better & sometimes bus is, depending on quite a lot of different factors.

I suppose I'm lucky as I usually have the choice of both, so depending on the time of day or night I decide which to take.

AlekSmart

astrofool wrote: »

And when something happens on a bus/dart service, customers know nothing, and the workers run around like headless chickens trying to avoid those same customers.

I don't know about DART,but there's very little cab-space on my bus for me to run around like any kind of chicken,let alone a headless one.

I'm afraid Robbie_998's title turned out to be just a tad OTT, as it actually drew attention to a somewhat major flaw in LUAS operations,the ability of a single signal failure to stop a significant chunk of that lines service.

Making PA announcements is part and parcel of my daily drive,no big deal...however I readily concede that not enough effort is put into the use of the PA on Dublin Bus services.

One of the problems with Bus Drivers ability to match Robbie_998's PA criteria is the fact that the individual Busdriver may not have much information to pass on at all.

The LUAS driver will have all the relevant info on whatever is causing the problems on that particular line.
However,a Busdriver stuck on St Stephens Green may not have a clue what's going on around the corner in Dawson Street...it might be Taxi's...or then again it might be a big party in the EU building....no wait..we'll stick with the Taxi's !!

Robbie998 then follows up with.....

but dublin bus have bus lanes and rtf for traffic lights so they can stop cars and get by them.


Come winter buses wont be coming down my way at all but yet luas will not have problems ! that'll be the big one !

Sadly at this point in time Dublin Bus do not have any form of control over Traffic Light sequencing.
It is mooted by the QBN office for the future but for now Dublin Bus relies on the DCC SCATS control system to manage traffic flow for ALL City Centre road users.

I would have to completely challenge Robbie998's version of the weather related issues as he appears to be confusing previous bouts of bad weather with January 2011's event.

I would also be reluctant to make predictions about the weathers effects when forecasting itself remains such an inexact science.

However I suspect that Robbie998 has a particular predisposition to "favouring" LUAS perhaps to reinforce some deply held belief.....the reality is that Bus and Tram are two very different elements in Dublins Public Transport mix...and ne'er the twain shall meet

robbie_998

AlekSmart wrote: »

I don't know about DART,but there's very little cab-space on my bus for me to run around like any kind of chicken,let alone a headless one.

I'm afraid Robbie_998's title turned out to be just a tad OTT, as it actually drew attention to a somewhat major flaw in LUAS operations,the ability of a single signal failure to stop a significant chunk of that lines service.

Making PA announcements is part and parcel of my daily drive,no big deal...however I readily concede that not enough effort is put into the use of the PA on Dublin Bus services.

One of the problems with Bus Drivers ability to match Robbie_998's PA criteria is the fact that the individual Busdriver may not have much information to pass on at all.

The LUAS driver will have all the relevant info on whatever is causing the problems on that particular line.
However,a Busdriver stuck on St Stephens Green may not have a clue what's going on around the corner in Dawson Street...it might be Taxi's...or then again it might be a big party in the EU building....no wait..we'll stick with the Taxi's !!

Robbie998 then follows up with.....



Sadly at this point in time Dublin Bus do not have any form of control over Traffic Light sequencing.
It is mooted by the QBN office for the future but for now Dublin Bus relies on the DCC SCATS control system to manage traffic flow for ALL City Centre road users.

I would have to completely challenge Robbie998's version of the weather related issues as he appears to be confusing previous bouts of bad weather with January 2011's event.

I would also be reluctant to make predictions about the weathers effects when forecasting itself remains such an inexact science.

However I suspect that Robbie998 has a particular predisposition to "favouring" LUAS perhaps to reinforce some deply held belief.....the reality is that Bus and Tram are two very different elements in Dublins Public Transport mix...and ne'er the twain shall meet

The luas was only delayed for about 2 mins while the gardai stopped traffic to let it through.

so in that time a number of buses we're stopped for the time it took gardai to get it through so its +1 and -1 and both sides.

there are a few points even around clondalkin that a bus lane has a set of traffic lights at the end of it and as a bus approaches it the lights go red to stop cars in the driving lane. they have control just like a luas would. a luas would have to wait for the traffic lights to move around though. but yet it still moves well.

i was hearing news reports of our last freeze while stuck waiting at bus stops and every place said "dublin bus is experience minor delays and diverts" that was a load of ****e and completely way off but thats all they could say on the news. there was no way for myself to see what route was going where.

whereas on those same reports it said both luas lines were operating fully with minor delays to deal with the extra people getting the luas cos the bus wouldnt work.

I'm not favoring ... i would still get a bus somewhere and be ok with it.. its just when things go wrong on public transport its about getting the info out to people that luas just do it better and keep everyone well informed.



this is in no way a bus bashing thread otherwise i could go on for ages about people smoking, cost of fairs, people drinking alcohol and all sorts and getting away with it. but im not. this is about when things go wrong and getting the info to the people.

when you stand at a bus stop and your sitting there for over an hour you wonder where your bus is... if something happened down the road and it was blocked or whatever theres really nothing to tell you at the bus stop.

whereas on a luas you would have announcements and the signs that say when a luas is due has messages going across them !

AlekSmart

robbie_998 wrote: »

i was hearing news reports of our last freeze while stuck waiting at bus stops and every place said "dublin bus is experience minor delays and diverts" that was a load of ****e and completely way off but thats all they could say on the news. there was no way for myself to see what route was going where.

whereas on those same reports it said both luas lines were operating fully with minor delays to deal with the extra people getting the luas cos the bus wouldnt work.

I'm not favoring ... i would still get a bus somewhere and be ok with it.. its just when things go wrong on public transport its about getting the info out to people that luas just do it better and keep everyone well informed.

this is in no way a bus bashing thread otherwise i could go on for ages about people smoking, cost of fairs, people drinking alcohol and all sorts and getting away with it. but im not. this is about when things go wrong and getting the info to the people.

when you stand at a bus stop and your sitting there for over an hour you wonder where your bus is... if something happened down the road and it was blocked or whatever theres really nothing to tell you at the bus stop.

whereas on a luas you would have announcements and the signs that say when a luas is due has messages going across them !

Ah thank you for that reassurance Robbie998,My apologies for the misinterpretation.......:)

LXFlyer

To my mind there is an element of pointlessness to some of this thread. It would be impossible for DB to have speakers at 7,500 bus stops across the city to advise passengers of delays. That is comparing two completely different set ups that really is asking the impossible.

However, some steps have been taken:
1) Central control now updates the website with diversions due to anti-social behaviour on a timely basis
2) The realtime information signs can be used to display information - viz. the recent use of the signs to advise of the impending changes to the route network
3) The new online realtime information includes the ability to advise passengers to expect delays
4) The rollout of RTPI online, on street and via text means that people have much greater access to live information than before

steve-o

robbie_998 wrote: »

Now in those 2 mins we have already being told by our driver person what was going on and he gave us 1 update as it happened.

Also at all red line stations we heard an announcement from control centre that there are delays on the line and that our tickets are being accepted by Dublin bus ! All in less than 2 mins !

robbie_998 wrote: »

The luas was only delayed for about 2 mins while the gardai stopped traffic to let it through.

I'm confused. Are you are saying that Luas control made an announcement that caused people to leave the Luas stop and go off and search for a bus when in fact the Luas was only delayed for 2 minutes? And that's a good thing?

robbie_998

steve-o wrote: »

robbie_998 wrote: »

Now in those 2 mins we have already being told by our driver person what was going on and he gave us 1 update as it happened.

Also at all red line stations we heard an announcement from control centre that there are delays on the line and that our tickets are being accepted by Dublin bus ! All in less than 2 mins !

robbie_998 wrote: »

The luas was only delayed for about 2 mins while the gardai stopped traffic to let it through.

I'm confused. Are you are saying that Luas control made an announcement that caused people to leave the Luas stop and go off and search for a bus when in fact the Luas was only delayed for 2 minutes? And that's a good thing?

The information changed again very quickly and we moved off without much notice but te driver did tell us

Yes it would've being quicker for the people to stay on the tram but most of the people that got off only went to heuston anyway

BrianD

robbie_998 wrote: »

I am currently trapped on a Luas at museum red line and 2 mins ago te gardai told us the lights at heuston have failed and we cant move for a lil bit.

Now in those 2 mins we have already being told by our driver person what was going on and he gave us 1 update as it happened.

Also at all red line stations we heard an announcement from control centre that there are delays on the line and that our tickets are being accepted by Dublin bus ! All in less than 2 mins !

Now it took 4 mins to write this cos of my phone but we are already on the move again and just leaving heuston now.

This is why Luas works. They give the information as it happens and people at other stops waiting have being told what's going on !
Also the Luas app was updated straight away !


Well... What's your response to that Dublin bus ?

they aren't comparable.

What the LUAS have actually told you is that due a single fault that the line is now effectively out of action (trams of course may operate on sub sections of the line). You will be going nowhere on that tram as the service no longer functions end to end.

If a Dublin Bus breaks down you pretty much now about it immediately. If there is an obstruction on the route, buses can divert around it.

Of course if DB was so bad, LUAS wouldn't be sending you there. They'd just open the doors and say best of luck.

Different scenarios completely.

robbie_998 wrote:

i was hearing news reports of our last freeze while stuck waiting at bus stops and every place said "dublin bus is experience minor delays and diverts" that was a load of ****e and completely way off but thats all they could say on the news. there was no way for myself to see what route was going where.

In fairness, DB were on top of the situation throughout the freeze with the exception of the first day (when nobody was). By their nature, buses are more prone to winter weather disruption than rail or tram. Their website was updated in a timely manner (LUAS was a lot slower) and they didn't have the benefit of the bus stop displays that are in place now.

n97 mini

I think the OP's point is that Luas is so much better at communication, which is a vital part of customer service, than Dublin Bus is. Indeed AS agrees....

AlekSmart wrote: »

I readily concede that not enough effort is put into the use of the PA on Dublin Bus services.

Which seems to stem from HQ:

AlekSmart wrote: »

One of the problems is the fact that the individual Busdriver may not have much information to pass on at all.

Which is essentially due to the non customer-centric ethos of DB.

DB are not alone... Fortunately while things are improving, anyone over 30 years of age will remember being stuck on trains for an hour in the middle of nowhere and not being told why.

devnull

lxflyer wrote: »

To my mind there is an element of pointlessness to some of this thread. It would be impossible for DB to have speakers at 7,500 bus stops across the city to advise passengers of delays. That is comparing two completely different set ups that really is asking the impossible.

However, some steps have been taken:
1) Central control now updates the website with diversions due to anti-social behaviour on a timely basis
2) The realtime information signs can be used to display information - viz. the recent use of the signs to advise of the impending changes to the route network
3) The new online realtime information includes the ability to advise passengers to expect delays
4) The rollout of RTPI online, on street and via text means that people have much greater access to live information than before

I don't often agree with you, but on this point I do, putting that many speakers up at every bus stop is not possible nor is it feasible or cost effective or even sensible in any way, so anyone suggesting otherwise really needs to take a long hard look at themselves and ask how we are going to pay for and maintain this. A train or tram system does need this, but then again they don't have a stop every couple of hundred yards.

The realtime information boards need to be used to advise people of problems and we have seen improvements with regards to the posting of information bey central control as you point out. That can only be a good thing and with the roll out of the RTPI system even more so that also will allow help in this regard, although I believe that when buses have been diverted, RTPI does not take effect of this and still will list buses as coming to a particular stop even if they are being diverted away from there, which throws pretty much every stop on the routes estimation out - not sure how this can be overcome really though.

Use of the PA is very hit and miss in my experience in the past - some drivers would give updates regularly and keep passengers informed, whilst others would simply say nothing unless a passenger asked them, cue loads of people ranting at the driver when he took a diversion that wasn't announced - I think that this is something that needs to be looked at, some drivers are excellent at providing information, whilst others simply won't say a word no matter what.

dowlingm

Criticism of OP for comparing light rail to Dublin Bus is fair.

However...

If DB want to call any of their services "Bus Rapid Transit", this is the sort of standard required both on-board and at stops transit stations.

AlekSmart

dowlingm wrote: »

Criticism of OP for comparing light rail to Dublin Bus is fair.

However...

If DB want to call any of their services "Bus Rapid Transit", this is the sort of standard required both on-board and at stops transit stations.

Whoa there Neddy......

Before anybody goes galloping off on DB calling anything BRT......

The current BRT gig has nothing to do with DB.
Its one of several NEW !!,IMPROVED!! initiatives from the National Transport Authority,or maybe even The Government :eek:, in relation to Public Transport.

Whether any operator decides to get involved with BRT as a concept is totally down to the outcome of the current studies.

Lets wait n see what that outcome actually is....eh?

bk

dowlingm wrote: »

If DB want to call any of their services "Bus Rapid Transit", this is the sort of standard required both on-board and at stops transit stations.

It seems that BRT is going to be run by the RPA rather then DB, which is interesting in itself.

noelfirl

lxflyer wrote: »

...
2) The realtime information signs can be used to display information - viz. the recent use of the signs to advise of the impending changes to the route network
3) The new online realtime information includes the ability to advise passengers to expect delays

However on this front only as recently as last Tuesday the 20th, there was a miserable failure on this part, where the closure of Merrion Square resulted in curtailment of Lucan Road services to Pearse Street. However the displays on Dawson and Suffolk Street didn't reflect this (all day from 10am) and apart from being blank (Suffolk St.) even had a few phantom "never going to turn up" buses on display.

Pre-empting a response that the NTA controls the signs, it's all well and good hoping that the above improvements will be implemented vis a vis getting the information out there, but unless the authority that runs the signs and the provider that runs the buses actually knock heads together, I think the idea that "on the fly" information will be distributed is optimistic at best.

gurramok

Luas ain't perfect either. One day during the summer I along with other passengers was waiting at the Abbey stop to go to the Point on a regular journey. Announcer(and display) says Luas trams are delayed because of an incident at St. James.

So we wait and finally a few Luas come along and one has The Point displayed on the front of it. We get on and end up getting chucked out at Connolly. Turns out they closed the Luas line all the way from Connolly to the Point with zero information from Luas drivers or inspectors. Hence the result of many irate passengers verbal bashing the Luas staff. A bit of communication would have helped!