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Remote support recommendations?

  • 02-09-2011 6:09pm
    #1
    Sysmod
    Registered Users, Registered Users 2 Posts: 265 ✭✭


    A friend has his PC running slow, 100% CPU.
    He does not want to bring it in to a shop, it's not physically broken.
    I've got him to turn off Windows Indexing service, but there are so many things that could be the cause.
    Anybody able to recommend someone whose service they have used?
    I searched on the forums here first and the only thread ended with the moderator asking people not to pimp their own business :-)

    Pity the old Enterprise Ireland forum is gone, that had a broad reach of enduser businesses and providers.


Comments

  • #2
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    you want to take control of the machine yourself? Use Team Viewer, free and very good, send him a link to the quick support app in the downloads, he opens it, gives you the codes, your in, its that simple!

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • #3
    PapaSierra
    Registered Users, Registered Users 2 Posts: 96 ✭✭PapaSierra


    Press Ctrl+Shift+Esc (or Ctrl+Alt+Del and click Task Manager) go to Processes tab and sort them by CPU usage. Print screen and post it here.


  • #4
    Hal Emmerich
    Closed Accounts Posts: 2,078 ✭✭✭Hal Emmerich


    PapaSierra wrote: »
    Press Ctrl+Shift+Esc (or Ctrl+Alt+Del and click Task Manager) go to Processes tab and sort them by CPU usage. Print screen and post it here.
    If it's not something fixable with a quick scan just re-install windows, he'd have it back up with all programs installed in a few hours rather than messing around trying to find a fix.


  • #5
    giggsirish
    Registered Users, Registered Users 2 Posts: 220 ✭✭giggsirish


    The best option for quick free remote support www.join.me

    Fast and secure.


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