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Dell 5 Day Consumer Hardware Support

  • 30-08-2011 12:26am
    #1
    JonathanAnon
    Closed Accounts Posts: 23,718 ✭✭✭✭


    Hi lads,

    I'm repairing a laptop with what seems like a failed hard drive... The owner told me that is was out of warranty but I've put it through the website and it has "5 Day Consumer Hardware Support" up until 2012...

    Inspiron1545_Warranty.jpg

    I've looked on the website everywhere but I cant find out what exactly this means.. Does anybody know?

    thanks,
    J


Comments

  • #2
    Shield
    Moderators, Society & Culture Moderators, Help & Feedback Category Moderators Posts: 9,808 CMod ✭✭✭✭Shield


    I *think* it means they turn the faulty laptop around within 5 days of receiving it at their service centre.


  • #3
    JonathanAnon
    Closed Accounts Posts: 23,718 ✭✭✭✭JonathanAnon


    In case anybody else is looking this up, I rang Dell today and they said that they would send me out a new hard drive tomorrow.. And I give them the old hard drive.. The guy on support was very helpful, though he did leave me on hold for quiet a while.


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