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Modem Virus ???

  • 25-08-2011 9:55am
    #1
    Registered Users, Registered Users 2 Posts: 20


    I'm having problems with my internet and called eircom support - there is a red light showing on my modem and they said my modem had a virus and offered no further solution

    Never heard of this before :o


Comments

  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Ramotswe wrote: »
    I'm having problems with my internet and called eircom support - there is a red light showing on my modem and they said my modem had a virus and offered no further solution

    Never heard of this before :o
    Hi Ramotswe
    can you PM me your tel number and I can speak with support re this issue.
    Will get back to you as soon as have investigated this.
    Tony


  • Registered Users, Registered Users 2 Posts: 304 ✭✭practice


    Virus on a modem ????

    Really looking forward to an excuse for this.


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Ramotswe wrote: »
    I'm having problems with my internet and called eircom support - there is a red light showing on my modem and they said my modem had a virus and offered no further solution

    Never heard of this before :o

    Hi Ramotswe
    The number you provided shows that neither broadband nor line are provided by eircom, so I have no case history on this issue. Have you spoken to your current broadband provider? Sorry I cannot offer more advice on this but cannot access your account details.
    Tony


  • Registered Users, Registered Users 2 Posts: 3,503 ✭✭✭thefinalstage


    Ramotswe wrote: »
    I'm having problems with my internet and called eircom support - there is a red light showing on my modem and they said my modem had a virus and offered no further solution

    Never heard of this before :o

    AHAHAHAHAh seriously? Oh wow


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