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ebookers.ie - wrongly advertised

  • 24-08-2011 11:19pm
    #1
    Esoteric_
    Closed Accounts Posts: 11,255 ✭✭✭✭


    Hi, I'd like to ask in advance that peple don't snipe at me for wanting a 4 star hotel and not being happy with a 3 star one :p

    Anyway, I booked a 4 star hotel in London through ebookers.ie last night and paid in full. today, I checked out the hotel's official site and it clearly states that the hotel is 3 star, not 4 star.

    This is annoying me because I paid a fairly high price, something I would not have paid for a 3 star, but I did an advance purchase thing which is non-refundable. In this case, as the hotel is clearly advertised as 4 star (still is up on the site as a 4 star), should I be entitled to a refund?


Comments

  • #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    I'd suggest you first contact ebookers and highlight the issue to them and see what he response is, it may have just been a simple error


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