Video Format Query

Mimikyu

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iMax

First thing I'd do is try a different Mkv file

Mimikyu

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Fluffy88

If the player just won't play .mkv files you could first try return it as it's faulty or convert the .mkv files to another format. This will cause the files to(depending on how they were encoded) dramatically increase in size.

snappieT

I really hate products that say they can play MKVs. MKV is not a video format, it's a container. Think of it like a zip file that contains an audio file and a video file (and a subtitle file) inside. Sure, you need to be able to know how to open the zip, but you also need to know how to decode the video track inside. My guess is that it can't do that. Most MKVs these days have their video track in h.264, the player mentions none of that. My bet is that it can handle DivX video inside an MKV container, and that's it.

iMax

Actually if I remember correctly, FAT won't play a file above 2gb which a Mkv most probably would be. My brother has the same issue with a wd player, as do my inlaws (same player) I wasn't sure if it was a restriction of the player or the hard drive & I seem to remember discovering it was something to do with FAT16 which the hard drive was & the player couldn't see any other format.

Voodu Child

Post the mediainfo of the file.
http://mediainfo.sourceforge.net/en

Mimikyu

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Voodu Child

Captain Morgan wrote: »

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No, everything including container, video details & audio details. Should look like this:

General
Complete name                    : F:\****************.mkv
Format                           : Matroska
Format version                   : Version 2
File size                        : 4.37 GiB
Duration                         : 1h 51mn
Overall bit rate                 : 5 635 Kbps
Writing application              : x264.exe
Writing library                  : mkv2rls v1.4 (date: 2011 mar 29)

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 5 frames
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 1h 51mn
Bit rate                         : 4 125 Kbps
Width                            : 1 280 pixels
Height                           : 536 pixels
Display aspect ratio             : 2.40:1
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.251
Stream size                      : 3.11 GiB (71%)
Writing library                  : x264 core 116 r2057 0ba8a9c
Encoding settings                : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=4125 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language                         : English

Audio
ID                               : 2
Format                           : DTS
Format/Info                      : Digital Theater Systems
Codec ID                         : A_DTS
Duration                         : 1h 51mn
Bit rate mode                    : Constant
Bit rate                         : 1 510 Kbps
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Side: L R, LFE
Sampling rate                    : 48.0 KHz
Bit depth                        : 24 bits
Compression mode                 : Lossy
Stream size                      : 1.17 GiB (27%)
Language                         : English

Text
ID                               : 3
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Language                         : English

Mimikyu

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Voodu Child

Bit of a weird file, generally I avoid anything encoded or muxed by any DivX tools because they are lousy.

The first thing I would do is remux with MKVMergeGUI. (Download the MKVToolnix package). Will only take a few seconds, drag the whole thing into the input window and click 'Start Muxing'

Also MP3 in MKV isn't commonly used, its perfectly compliant and the BD550 should support it, but you might find that they've never tested that combination simply because it is rarely used.

Is your firmware up to date?

Mimikyu

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