Northern Ireland Sale of Goods Act

barman linen

Anyone have experience of exercising rights uder the 1979 Sales of Goods act in the UK from the Republic ?

Do you have rights ?

I purchased a sofa in Belfast and believe it is not fit for purpose as the cushions throw you back and you are looking at the ceiling - not the TV. The company has come down twice but just keep saying - 'that is how it was designed'

I have a photo which I took in the showroom on the day I purchased it and my wife, while seating, was most definitely not looking at the ceiling.

I believe a simple resolution would be more filling in the cushion or a supporting band across the base but the company tell me it is designed that way and refuse to entertain.

Do I have any rights as a republic citizen ?

Are they obliged to repair or refund ?

Is there an equivalent of the Small Claims Court in the North - as I dont have the funds for a full blown case over a 2K sofa.

Would I be liable for thier costs if I lose...?

Any help appreciated....

aacs

You should ask for changing the sofa with another model if nothing helps.

barman linen

aacs wrote: »

You should ask for changing the sofa with another model if nothing helps.

Have done all that .....they claim there is no issue so no reason to fix....

slimjimmc

Did you not try out the same model of sofa in the shop before you purchased, or was it a distance purchase (catalogue/web)? If the former then you need to show it is different to the one you tried, if the latter you have 7 days from delivery under EU distance selling rules to return it without giving any reason (you'll have to pay carriage though).

icdg

This might help:

http://www.courtsni.gov.uk/en-GB/Publications/UsefulInformationLeaflets/p_uf_Small+Claims+Guide.htm

MapForJ

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