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Handset charges

  • 02-08-2011 10:43am
    #1
    jeffk
    Registered Users, Registered Users 2 Posts: 5,879 ✭✭✭


    Im looking to see if theres a way around the charge for having mobile eircom housephones.


    We have them years and have easily paid for them a few times now. Can I cancel the payment and they still work and if they break tough luck or do I need to cancel and buy a phone in Argos etc?


    Thanks for any help/info


Comments

  • #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    jeffk wrote: »
    Im looking to see if theres a way around the charge for having mobile eircom housephones.


    We have them years and have easily paid for them a few times now. Can I cancel the payment and they still work and if they break tough luck or do I need to cancel and buy a phone in Argos etc?


    Thanks for any help/info

    Hi jeffK,

    The account has the social welfare telephone allowance which includes payment of one rented handset along with the line remtal. So I can confirm you have been credited ant charges for the handset on your last bill as part of the allowance.

    Thanks, Mark


  • #3
    jeffk
    Registered Users, Registered Users 2 Posts: 5,879 ✭✭✭jeffk


    eircom: Mark wrote: »
    Hi jeffK,

    The account has the social welfare telephone allowance which includes payment of one rented handset along with the line remtal. So I can confirm you have been credited ant charges for the handset on your last bill as part of the allowance.

    Thanks, Mark

    Hello Mark,

    Yes but we got a letter today to say its been reduced, so that's why I was looking into a way to offset the extra cost from September 1st.


  • #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    jeffk wrote: »
    Hello Mark,

    Yes but we got a letter today to say its been reduced, so that's why I was looking into a way to offset the extra cost from September 1st.

    Hi jeffk,

    I will look into this in more detail and I will get back to you later today.

    Thanks, Mark


  • #5
    jeffk
    Registered Users, Registered Users 2 Posts: 5,879 ✭✭✭jeffk


    eircom: Mark wrote: »
    Hi jeffk,

    I will look into this in more detail and I will get back to you later today.

    Thanks, Mark

    Cheers Mark, as always your on the ball!


  • #6
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    jeffk wrote: »
    Cheers Mark, as always your on the ball!

    Hi jeffk,

    I PM yoy there.

    Thanks Mark


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  • #7
    jeffk
    Registered Users, Registered Users 2 Posts: 5,879 ✭✭✭jeffk


    eircom: Mark wrote: »
    Hi jeffk,

    I PM yoy there.

    Thanks Mark

    Hello Mark,

    Got it there, as always thanks for your fast and helpful replies!

    Jeff


  • #8
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    jeffk wrote: »
    Hello Mark,

    Got it there, as always thanks for your fast and helpful replies!

    Jeff


    Hi Jeff,

    No problem :)

    Mark


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