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Old ESB online account used again?

  • 01-08-2011 7:19pm
    #1
    Mayo Exile
    Closed Accounts Posts: 1,634 ✭✭✭


    I have switched back to ESB Electric Ireland from my current supplier. I have chosen the online billing direct debit plan.

    However I can still login to my old ESB online account. Will this account be reused or will a new account be created? I can PM the old account number and email address used to whoever may respond to this post. Thanks.


Comments

  • #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Mayo Exile,

    We usually aim to reuse (or 'recycle' :)) the old contract account number so that a new one needn't be created; if you like, PM me the details and I'll have a look to see if this was done.

    Thanks,

    David.


  • #3
    Mayo Exile
    Closed Accounts Posts: 1,634 ✭✭✭Mayo Exile


    Thanks David. PM sent. I only applied yesterday to switch back to you.


  • #4
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Thanks Mayo Exile, will check that now for you.


  • #5
    mckildare
    Registered Users, Registered Users 2 Posts: 363 ✭✭mckildare


    Sorry for thread hijack but I have a similar question :o

    I have an online account from a place I was renting a couple of years ago, is it possible to change the account number/address to a new location? I want to keep the same email address if possible

    Thanks
    Martin


  • #6
    Electric Ireland: Mark
    Closed Accounts Posts: 63 ✭✭Electric Ireland: Mark


    Hi mckildare,

    Has your new ESB account already been set up? If the same account number has been used the online billing should automatically update to include the property details. If you would like to PM me on the details I can look into this for you.

    Regards,

    Mark


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