Line improved?

mickzer

Hi all,
I hope you can help me. Eircom engineers have replaced cable coming to my home.I was told before that this piece of line was stopping me from getting more than the 2MB I'm getting at present.I know the rest of the line is good. Now I know that I can't get the full 8MB as I'm too far from the exchange, but 3 or 4 MB would be nice.Could you get somebody to re-test the line just on the offchance that it has improved,please.

TIA.
Mick.

PM sent.

DonJose

You can check it yourself at the following link, look at the url address to see what your line can handle, the part that says "Res&lineSpeed=", mine can handle 3mb so I get the following result, "Res&lineSpeed=3072"

http://www.eircom.net/broadband/?GWPage=BBHead

mickzer

Mine says Res&lineSpeed=2048 so it looks like it hasn't improved yet. But don't Eircom have to do something to raise the speed? Clutching at straws here:):)

mickzer.

eircom: Tony

mickzer wrote: »

Mine says Res&lineSpeed=2048 so it looks like it hasn't improved yet. But don't Eircom have to do something to raise the speed? Clutching at straws here:):)

mickzer.

Hi mickzer, we do indeed. Can you PM me your tel number and I can run some tests here.
Tony

mickzer

Thanks Tony.

PM sent.
I had also PMd Mark earlier, sorry.:(

mickzer.

eircom: Mark

mickzer wrote: »

Thanks Tony.

PM sent.
I had also PMd Mark earlier, sorry.:(

mickzer.

Hi mickzer,

Can I confirm when the technicans were out and stated they did some work on the line?

Thanks, Mark

mickzer

Hi Mark,

I'm sorry, I thought they had finished, but they're back this morning.Sorry about that!!!!. Seems I've jumped the gun a bit.

mickzer

eircom: Mark

mickzer wrote: »

Hi Mark,

I'm sorry, I thought they had finished, but they're back this morning.Sorry about that!!!!. Seems I've jumped the gun a bit.

mickzer

Hi mickzer,

No problem, I will follow up with you by the end of the week.

Thanks, Mark

mickzer

OK. Thanks Mark.

mickzer.

mickzer

Mark,

They seem to be finished now.
Thanks.

mickzer.

eircom: Mark

mickzer wrote: »

Mark,

They seem to be finished now.
Thanks.

mickzer.

Hi mickzer,

Thanks for letting me know. I will send a request to have the line re-tested for broadband from the exchange. This could take up to a week. So I should be back to you by next Friday.

Thanks, Mark

mickzer

Thanks , Mark.

mickzer.

mickzer

Any news Mark.:)

mickzer.

eircom: Mark

mickzer wrote: »

Any news Mark.:)

mickzer.

Hi mickzer,

No update as yet, I am still chasing this up and I hope to be back to you soon.

Thanks, Mark

mickzer

Any update, Mark?


mickzer.

eircom: Mark

mickzer wrote: »

Any update, Mark?


mickzer.

Hi mickzer.

The line is still showing a maximum bandwidth speed of "up to 2MB". Given the distance from the exchange.

Can you PM me with the information you were advised by the technicans please.

Thanks, Mark

mickzer

eircom: Mark wrote: »

Hi mickzer.

The line is still showing a maximum bandwidth speed of "up to 2MB". Given the distance from the exchange.

Can you PM me with the information you were advised by the technicans please.

Thanks, Mark

All they said was that the new cable should improve the line.
It's now showing :

DSL Mode: ADSL_G.dmt
Speed: 3072 kbps /384 kbps
Line Attenuation (Down/Up): 63 dB /30 dB
DSL Noise Margin: 8 dB /22 dB

I'm happy enough with that ( if that's all I can get;))
The 384 upload seems to help a lot.
Many thanks for all the help , Mark.

mickzer.

eircom: Mark

mickzer wrote: »

All they said was that the new cable should improve the line.
It's now showing :

DSL Mode: ADSL_G.dmt
Speed: 3072 kbps /384 kbps
Line Attenuation (Down/Up): 63 dB /30 dB
DSL Noise Margin: 8 dB /22 dB

I'm happy enough with that ( if that's all I can get;))
The 384 upload seems to help a lot.
Many thanks for all the help , Mark.

mickzer.

Hi mickzer,

Thanks for getting back to me. I have requested to be made aware of any improvents on your line and if and when I get any updates I will let you know.

Thanks, Mark

mickzer

OK Mark,
Thanks again.:)

mickzer.