Sky Multiroom

Lisa2011

Has anyone installed sky multiroom lately. My parents were tempted to do so but changed their mind until recently when a sky rep called to their house. The package and price was very attractive and they took up the offer. It was only yesterday they realised that both boxes need to be connected to a phone line so the second viewing card is not charged at full price.

Anyway I was wondering if there is anyone who had installed and how were the boxes connected to the phone. Are the cables exposed? If not what did you do to get the engineer to do it your way

HUMPYWHORE

The Engineer should be running cables between each skybox and the nearest telephone point usually stapled along the skirting board and doorframes.Not the most tidy perhaps but its the only way the Engineer can do it.You may consider installing Telephone points beside each skybox or getting a wireless telephone point kit but at your own expense.

Lisa2011

Thanks for the info. I doubt my parents will go ahead after finding out about cables along doorframes and so on.

Bards

I'm thinking of getting Sky Multiroom and have the same issue with phone cables all over the House, so am thinking of getting one of these

http://www.wireless-phonejack.com/

Riskymove

Lisa2011 wrote: »

Thanks for the info. I doubt my parents will go ahead after finding out about cables along doorframes and so on.

just get a wireless phone extender kit as mentioned above

http://www.maplin.co.uk/dect-wireless-phone-line-extender-97658

my parents use this

Crackity Jones

Neither of our two boxes are hooked up to telephone lines anymore. We've never had a letter from Sky asking us to ensure they are connected to a phoneline. We did have the boxes connected for the first 12 months.

Lisa2011

I did a search and came across www.tvtrade.ie which said that these two products are needed

http://www.tvtrade.ie/wireless-phone-jack-extension-unit-only.html

http://www.tvtrade.ie/wireless-phone-extender-base-and-extension-unit.html

hdowney

neither of my boxes are connected to phonelines anymore, as i don't use a landline phone. i use mobile internet and the house has mobiles for calls so a phoneline is pointless and expensive. no bothers.

however i am a smidge worried. come december i am moving house, and therefore will need the sky chappy to come and transfer sky to my new house. will i have problems then over the multiroom and no phoneline, as i am NOT getting a phoneline installed just for sky, the bleeding line rental alone would cripple you, and as i said i never used the darn thing when i had it for calls, only for internet and left as i couldn't get an internet only package for some reason!!! i am happy with mobiles and mobile internet, but do want and need to keep my multiroom when i move, but am not happy to pay two full subscriptions

Riskymove

Lisa2011 wrote: »

I did a search and came across www.tvtrade.ie which said that these two products are needed

http://www.tvtrade.ie/wireless-phone-jack-extension-unit-only.html

http://www.tvtrade.ie/wireless-phone-extender-base-and-extension-unit.html

you need to conncect both boxes using wireless?? then yes you need one extender and two reciever units

is niether box close to a phone socket?

HUMPYWHORE

hdowney wrote: »

neither of my boxes are connected to phonelines anymore, as i don't use a landline phone. i use mobile internet and the house has mobiles for calls so a phoneline is pointless and expensive. no bothers.

however i am a smidge worried. come december i am moving house, and therefore will need the sky chappy to come and transfer sky to my new house. will i have problems then over the multiroom and no phoneline, as i am NOT getting a phoneline installed just for sky, the bleeding line rental alone would cripple you, and as i said i never used the darn thing when i had it for calls, only for internet and left as i couldn't get an internet only package for some reason!!! i am happy with mobiles and mobile internet, but do want and need to keep my multiroom when i move, but am not happy to pay two full subscriptions

When you move house there will need to be a working telephone line at the new house and thats a phoneline capable of two way traffic ie incoming and outgoing calls.If you do not have a phoneline the engineer probably wont do the job.This is the biggest cause for cancellations on Moving Home installs.Single boxes are different but more than one and you need the phoneline.

hdowney

HUMPYWHORE wrote: »

When you move house there will need to be a working telephone line at the new house and thats a phoneline capable of two way traffic ie incoming and outgoing calls.If you do not have a phoneline the engineer probably wont do the job.This is the biggest cause for cancellations on Moving Home installs.Single boxes are different but more than one and you need the phoneline.

sh!t cos as far as i know the person who's house it is doesn't have a phoneline at all. i wonder if ya could get a phoneline in, then find some way to cancel after the sky install. probably not in the age of 12mth contracts. ARGH this is unfair. i shouldn't be FORCED to have a phoneline i do not want, in order to have multiroom (and not two full price subscriptions) it is rediculous. i mean these boxes have been in this house for years, i took over the sky when mam cancelled but they are the same stuff. i just wanna watch telly in my room, why o why do i need a phoneline for that

HUMPYWHORE

The reason that multiroom customers have to have all boxes connected to the phoneline is so that sky know the boxes are at your address.Some people like you at the moment might be getting away without the phoneline but when a change comes along ie moving home thats when the problems arise.I agree that its unfair but try to get a phoneline with sky it should be a bit cheaper.

hdowney

i didn't think we could get phoneline or internet with sky in ireland yet

kbell

hdowney wrote: »

neither of my boxes are connected to phonelines anymore, as i don't use a landline phone. i use mobile internet and the house has mobiles for calls so a phoneline is pointless and expensive. no bothers.

however i am a smidge worried. come december i am moving house, and therefore will need the sky chappy to come and transfer sky to my new house. will i have problems then over the multiroom and no phoneline, as i am NOT getting a phoneline installed just for sky, the bleeding line rental alone would cripple you, and as i said i never used the darn thing when i had it for calls, only for internet and left as i couldn't get an internet only package for some reason!!! i am happy with mobiles and mobile internet, but do want and need to keep my multiroom when i move, but am not happy to pay two full subscriptions

Simple way, get an independent installer to move your equipment and dish/or install new dish at new address.
If you haven't been contacted by Sky about your Multiroom phone connections then chances are you wont be at new address.
Once moved, then contact sky and notify them of change of address, tell them your land line number that was supplied at sign up remains unchanged.

Moe1013

Riskymove wrote: »

just get a wireless phone extender kit as mentioned above

http://www.maplin.co.uk/dect-wireless-phone-line-extender-97658

my parents use this

Looks like a great bit of kit. I'm getting Sky installed next month on a new build and stupidly didn't put a phone connex beside where I'll be putting the TV. I assume Sky will have no problem connecting it up using this, or in your parents case was it retrofitted after a Sky install?

Riskymove

Moe1013 wrote: »

Looks like a great bit of kit. I'm getting Sky installed next month on a new build and stupidly didn't put a phone connex beside where I'll be putting the TV. I assume Sky will have no problem connecting it up using this, or in your parents case was it retrofitted after a Sky install?

there is no problem connecting the box with this

once you have it in place the engineer will simply plug the box into it, as if it was a socket

once it works they dont have any issue

goalie2

Guys, no way to get sky multiroom installed without a phone line?

Moe1013

I think you do need them connected at the installation, As long as you have the same numberof points as boxes there is no problem. Once the engineer leaves you can do whatever you want with them. I disconnected and moved one of the boxes with no probs or callback from Sky..

goalie2

Thanks, damn no phoneline connected anymore!