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Blacknight server down for 5 days now! How long do we have to wait?

  • 25-07-2011 2:47pm
    #1
    Gaucho
    Closed Accounts Posts: 7 ✭


    We have a Virtual Private Server hosted with Blacknight. For over a year now we have had no problems with them but last Thursday morning they had a 'Raid problem' on our VPS as well as loads more VPSs and are down ever since, waiting on blacknight to restore them.

    I would love to know exactly how many customers are effected here, it must be quite a lot.

    Here is a link to the status page http://www.blacknightstatus.com/2011/07/pemvzlin16-issue---all-vps-down.html#trackback

    We are now almost through day 5 of their attempted recover.

    Clearly there is no fault tolerance, no disaster recovery stratagy and no business continuity in place at blacknight.

    http://www.boards.ie/vbulletin/showthread.php?p=72664415

    Chimevault101 was lucky to get away from blacknight when he did.


Comments

  • #2
    mneylon
    Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    Have you got a ticket ID that I can reference please?

    Thanks

    Michele

    Blog | Tweets



  • #3
    Gaucho
    Closed Accounts Posts: 7 ✭Gaucho


    'have you got a support ticket?'

    No, all the information needed is in your network status link I posted above'
    http://www.blacknightstatus.com/2011/07/pemvzlin16-issue---all-vps-down.html

    Are you not aware that there are 41 VPSs down since last Thursday morning?
    This is not a support ticket type issue, where I am finding my server a bit slow or something.
    This is a major issue effecting lots of your customers and many businesses.

    I would also like to quote from your website......

    http://www.blacknightvps.com/

    Is VPS Hosting right for you?

    'Nothing is more embarrassing than your site going down during peak hours. With a hosted VPS solution from Blacknight, you won't have to worry about it.'

    5 days!!!!!!!!!!!


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