The Banks Law..Plz Help

Ben Yafa

What if the bank declained to open a debit current bank account to a customer based on his ID is insufficient although that he provided the same documents recognized by the Irish law and the internal bank requirements as suffiecient IDs.

List of ID's presented;
1-Travel Document issued in Dublin.
2- Provissional Driving Licence
3- GNIB Card.

Prove of Address;
1- Internet Bill

Others;
1- PPS Number.

Please share me your opinion

dermot_sheehan

A bank is not obliged to open an account for anyone, though it must take measures to stop money laundering (s. 33 Criminal Justice Act 1994).

Guidelines for credit institutions are available here:
http://www.centralbank.ie/regulation/processes/anti-money-laundering/Documents/Credit_Institutions_AML%20Guidance%20Notes%20CJA94%20Regime.pdf


As a useful note, a P21 balancing statement which would be generated by revenue upon request is accepted by most if not all as proof of address.

Ben Yafa

The id's they required I gave it to them but sounds some banks have certain internal policies, when the interviewer knew my income I swear that I saw in her eyes that she will regect me and later she called to tell me that id's were insuffcient it is really sad. Thank you so much for your help

MagicSean

I'd say it's the internet bill that's your problem. You've plenty of ID but nothing to prove your address.

No.2

Credit Institutions must adhere with the terms of the Consumer Protection Code which contains the following relevant provisions:

1. General principle 11:

without prejudice to the pursuit of its legitimate commercial aims, does not, through its policies, procedures, or working practices, prevent access to basic financial services

2. Access:

A regulated entity must take into consideration the provisions of the relevant anti-money laundering guidance notes issued with the approval of the Money Laundering Steering Committee, and in particular any guidance in such notes on how to establish identity, in order to ensure that a person is not denied access to financial services solely on the grounds that that person does not possess certain specified identification documentation.

In fairness, as the previous posters have already mentioned, it may be the case that the internet bill may not be sufficient as proof of address (unless its for a utility). If it were a utility bill you may have legitimate groups of complaint to the bank itself or the Financial Services Ombudsman.