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Can't recover your Profile.

The Floyd p · 2011-07-06 14:58:39

I'm trying to sign in on my new Xbox because I got a new TV, but when I enter in my E-mail and Password for the account, I get told ''Can't recover your profile. Does anyone know how to fix this?

06-07-2011 2:58pm

#1

The Floyd p

Registered Users, Registered Users 2 Posts: 1,920 ✭✭✭

Join Date: June 2010

Posts: 1892

I'm trying to sign in on my new Xbox because I got a new TV, but when I enter in my E-mail and Password for the account, I get told ''Can't recover your profile.

Does anyone know how to fix this?

0

Comments

#2 06-07-2011 3:21pm

D3UC3 J3

Registered Users, Registered Users 2 Posts: 215 ✭✭

Join Date: February 2005

Posts: 200

Make sure your password is correct, check by signing in on xbox.com

Xbox live could be down though, so check on xbox.com support page.

ALso it might be your router settings keeping you form recovering.

Try do it in a friends house and bring your console back home then.

0
#3 06-07-2011 3:25pm

The Floyd p

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I can't sign in on Xbox.com either. It must be down

0
#4 06-07-2011 4:50pm

The Floyd p

Registered Users, Registered Users 2 Posts: 1,920 ✭✭✭

Join Date: June 2010

Posts: 1892

I was using my Gamertag on my brother's Xbox last night. I tried there and it said I had to recover it. I tried and got the same message :mad:

My gamertag is in Limbo.

0
#5 06-07-2011 5:01pm

Vicxas

Registered Users, Registered Users 2 Posts: 15,449 ✭✭✭✭

Join Date: October 2010

Posts: 15241

Gamertag recovery is down atm. Should be up by this evening.

0
#6 06-07-2011 5:02pm

The Floyd p

Registered Users, Registered Users 2 Posts: 1,920 ✭✭✭

Join Date: June 2010

Posts: 1892

Thanks very much.

0
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