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Eircom Netopia Problem

  • 14-06-2011 7:15pm
    #1
    doie
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi All.

    Home PC had a 'blue screen' problem a while back. I tried everything but ended up running the DELL rescue DVD. THis re-installed the windows but now the Netopia won't connect.

    The router is working all right because I can get a wireless signal on a laptop. Everything is working at the router end but the desktop can't see the router to connect to the internet. There's nothing showing in the control panel. I tried running the Eircom disk, uninstalling the drivers etc but it still shows as not being able to access the Gateway.

    Doing my head in. It's probably simple fix but not to me at the moment.


Comments

  • #2
    TheBoffin
    Registered Users, Registered Users 2 Posts: 434 ✭✭TheBoffin


    Hi,

    It sounds like one of 2 issues

    (1) Does your wireless card on the laptop have a FN key to enable/disable the wireless facility. If you have a FN key located somewhere near the bottom of the keyboard, pay attention to the F keys on top as some of them might have small pictures, of which one could be your Wifi. If so press FN and that key to enable it

    (2) It is possible you do not have the drivers for your Wifi card installed. It is unusual that a recovery disk would not have this pre-loaded unless it is not the disk for your computer. Another possibility is that you are using an external usb wifi adapter, in which case you must install the drivers for that either from CD or download from the manufacturers website.

    ;)


  • #3
    doie
    Registered Users, Registered Users 2 Posts: 2 ✭doie


    Thanks Mr Boffin.

    I presume, since the desktop is connected by cable to the router, that its the driver(s) that are missing. But should the Eircom installation CD not take care of this?

    Is it just a seach for teh Netopia drivers on the net


  • #4
    TheBoffin
    Registered Users, Registered Users 2 Posts: 434 ✭✭TheBoffin


    Hi,

    The netopia/eircom disk will not have the drivers for your wireless card unless the card has been provided by Eircom and it is a netopia brand.

    Note when I say card, I refer to a device plugged into your laptop.

    If you have a USB wireless card, you must obtain the drivers from the manufacturer.

    If the card is internal in the laptop then you may need to visit the Dell website, click on support and enter your system/service tag to obtain the correct drever download.

    :)


  • #5
    ArtyM
    Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭ArtyM


    If you are connecting the pc via cable then the relevant drivers are the ethernet ones - for your network card. In device manager what is listed under network controllers?
    If there is no ethernet card listed there you need to install the drivers - this would solve your problem.
    Drivers would be available from the dell website - download them on the laptop and copy them over to the desktop.


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