Problem with Eircom Email on UPC

Ya-Boy-Ya

Up till today .... my Outlook wont receive or send emails.
Ive asked loads of ppl have settings changed or something and been told they havnt and was wondering why its JUST happened me ???

Can anyone help ???

cookie1977

I think it's just how eircom set up their system. You must be on an eircom network to use smtp email access. But receiving email on outlook should be possible. Can you log in to eircom email fine on the browser?

Ya-Boy-Ya

Yea just tried it... no problem...

Incoming is through Eircom's mail server but outgoing is through UPC server coz Im with them now ...

Had no trouble before but all day today it wont work :mad:

cookie1977

Ok well upc outgoing should work. Silly question maybe but are you trying now over the same wifi connection as when it did work?

Ya-Boy-Ya

Its been working for years... nothing touched in settings and today was the start of it not working.... very confusing

cookie1977

Try removing the account from outlook and adding it back again

bryaner

stmp.upcmail.ie for outgoing I assume.

Ya-Boy-Ya

Yep....

Im lookin everywhere on net to make sure I have everything correct but it was ok yesterday .... weird


Keeps saying problem connecting to server ???

cookie1977

bryaner wrote: »

stmp.upcmail.ie for outgoing I assume.

just to double check. It's
smtp.upcmail.ie

Ya-Boy-Ya

Mail Server is POP
Incoming mail server is Webmail.Eircom.Net
Outgoing is Smtp.UpcMail.ie

bryaner

cookie1977 wrote: »

just to double check. It's
smtp.upcmail.ie

Opps sorry smtp..:o

Ya-Boy-Ya

cookie1977 wrote: »

Try removing the account from outlook and adding it back again

Just removed it and added.... it still wont connect to server... weird


can connect on web tho

cookie1977

you've capitals in there. Not sure if it'll make a difference but use small letters:
smtp.upcmail.ie
mail2.eircom.net

cookie1977

Eircom free: mail2.eircom.net
Eircom subscription: mail1.eircom.net

Sorry the above are smtp eircom settings. As I said make sure you're using lower case letters for webmail and upc

Ya-Boy-Ya

Ok putting those in now

bryaner

Ya-Boy-Ya wrote: »

Just removed it and added.... it still wont connect to server... weird


can connect on web tho

Your eircom password in outlook wrong??

cookie1977

did you upgrade your antivirus recently? Are you using Avast?

Ya-Boy-Ya

My "Account type" says pop3 is that ok ? everyone saying POP ??

cookie1977

pop/pop3 = correct

What about your antivirus?

Ya-Boy-Ya

No Cookie thats the weird thing... done nothing... Sunday it wouldnt take emails ... had to go on web and today now it wont send anything...

Spent the whole day asking ppl has there been a change in settings or something ???

Really annoying

bryaner

Can you still access eircom webmail??

cookie1977

He said he could a few posts ago. Which is the weird thing. Can you access other email accounts from outlook if you have any others?

Ya-Boy-Ya

Yea no problem

Ya-Boy-Ya

Its really weird....

Ive gone through the same settings thousands of times but it keeps giving the error "Cannot find the email server"

bryaner

cookie1977 wrote: »

He said he could a few posts ago. Which is the weird thing. Can you access other email accounts from outlook if you have any others?

Jaysus I'm not with it tonight..:eek:

Ya-Boy-Ya

cookie1977 wrote: »

He said he could a few posts ago. Which is the weird thing. Can you access other email accounts from outlook if you have any others?

Have no others on Microsoft Outlook only Eircom account

cookie1977

What version of outlook are you running? Can you try adding another account if you have one to outlook and testing it?

bryaner

Iv'e an eircom mail account and upc internet, just sent the missus 2 e-mails (she's beside me) and one never landed..

cookie1977

bryaner wrote: »

Iv'e an eircom mail account and upc internet, just sent the missus 2 e-mails (she's beside me) and one never landed..

ah. Maybe it's a more wide spread issue. I cant test this unfortunately as I dont have an eircom email account. Can any other boardsies test this out?

bryaner

Another one lost wtf?? I'm on live mail btw.

Ya-Boy-Ya

cookie1977 wrote: »

What version of outlook are you running? Can you try adding another account if you have one to outlook and testing it?

Microsoft Office outlook

I deleted the account on their already and added same one bout 3 times but it still comes up with error...

gone through each setting with fine tooth comb and its returning error...
wont send email
would UPC have it blocked or something ?? its the only thing I can think of ?

Ya-Boy-Ya

gona go to bed lads... head is melting trying to get this to click

thanks anyway for ur help

cookie1977

It was more was it outlook 97, xp, 2003, 2007, 2010?

Try repairing outlook to make sure but given the fact that someone else is having problems with eircom email over upc there maybe an issue for everyone

Ya-Boy-Ya

Cookie its 2007

Ya-Boy-Ya

Just rebooted pc this morning and it worked perfect!!!! How weird is that !!!!???

Working fine now....

Thanks for all your help

cookie1977

lol. Glad it's back anyway

Slidey

Something similar has happened with Outlook express.

It will not collect the emails form our eircom.net email address here in work. It was working no problem for at least 6 years and no one chnaged any settings as far as I know.

The ISP is packet exchange.

When you try to get the emails a sign appears saying ''the POP3 server has not repsonded in 60 seconds. Would you like to wait another 60 secs?''

Can anyone shed any light on this please

cookie1977

What are your pop and smtp settings? Have you tried using windows live mail desktop?
http://explore.live.com/windows-live-mail?os=other

Slidey

I'm at home now, I'll get them when in work tomorrow.

cookie1977

If it's a problem in work then it could be because of work blocking access to pop email

Slidey

It is their computer, their email address and it was working up to about a month or so ago.

The boss knows about the issue, he more than likely would have said if it was something they had possibly done.

Slidey

Right, I deleted the account from outlook and started again. I thought it might auto detect the settings but it doesn't. Tried to do that wit thunderbird but it failed with auto detect.

Can someone give me the addresses needed for incoming and out going mail?

bryaner

Slidey wrote: »

Right, I deleted the account from outlook and started again. I thought it might auto detect the settings but it doesn't. Tried to do that wit thunderbird but it failed with auto detect.

Can someone give me the addresses needed for incoming and out going mail?

Incoming (POP3) mail1.eircom.net

Outgoing (SMTP) smtp.upcmail.ie

bryaner

And you will need the eircom password too..

eircom: Tony

Ya-Boy-Ya wrote: »

Up till today .... my Outlook wont receive or send emails.
Ive asked loads of ppl have settings changed or something and been told they havnt and was wondering why its JUST happened me ???

Can anyone help ???

Hi Ya-Boy-Ya

this is a link to eircom email settings and may offer some guidance. Not aware of any wider issue with receiving / sending mails from Outlook.
Tony