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Not getting email

  • 29-05-2011 7:43pm
    #1
    TimeToShine
    Registered Users, Registered Users 2 Posts: 4,881 ✭✭✭


    Basically been waiting since the day PSN came back up for an email to change my password, and it hasn't arrived. Anyone else getting this? Also, anyone know the number I should ring to have this resolved? Thanks in advance.


Comments

  • #2
    gooch2k9
    Registered Users, Registered Users 2 Posts: 1,648 ✭✭✭gooch2k9


    Is it back up? The store keeps saying its down for maintenance with me.


  • #3
    Glico Man
    Registered Users, Registered Users 2 Posts: 8,283 ✭✭✭Glico Man


    TimeToShine wrote: »
    Basically been waiting since the day PSN came back up for an email to change my password, and it hasn't arrived. Anyone else getting this? Also, anyone know the number I should ring to have this resolved? Thanks in advance.

    Just keep trying to reset it... If you've no luck give em a ring on 0818 365 065
    gooch2k9 wrote: »
    Is it back up? The store keeps saying its down for maintenance with me.

    The store is down and will be down until at the least the end of May/first few days of june


  • #4
    TimeToShine
    Registered Users, Registered Users 2 Posts: 4,881 ✭✭✭TimeToShine


    gooch2k9 wrote: »
    Is it back up? The store keeps saying its down for maintenance with me.

    The store is down, I mean when I try to sign in, it goes "your password is no longer valid" and then says "an email has been sent to your address, follow the instructions to reset your password via PC", except im not getting the email. Been trying for 2 weeks now.

    I'll give them a ring on that number, hopefully get it sorted out.


  • #5
    DOHC2000E
    Registered Users, Registered Users 2 Posts: 98 ✭✭DOHC2000E


    On the sign in screen click the 'Forgot your password?' tab, fill out email addy and date of birth and you should get an email within a few minutes.


  • #6
    TimeToShine
    Registered Users, Registered Users 2 Posts: 4,881 ✭✭✭TimeToShine


    DOHC2000E wrote: »
    On the sign in screen click the 'Forgot your password?' tab, fill out email addy and date of birth and you should get an email within a few minutes.


    Tried it about a million times, nothing.


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  • #7
    GavRedKing
    Registered Users, Registered Users 2 Posts: 53,262 ✭✭✭✭GavRedKing


    I didnt get an email either but it did prompt me to change my password and when I changed to a new password I received an e-mail from PSN saying a new password had been entered and been onlie for about the last week or so.


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