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Irishrail refund

  • 27-05-2011 8:17pm
    #1
    DeborahOBrien
    Closed Accounts Posts: 12 ✭


    Hi guys,
    Bought a dublin to cork ticket on the site with my mastercard there about an hour ago. the ticket is for 1am tomorow but i just found out im getting a lift. How do i go about getting a refund? the openning hours are monday to friday for customer service, so wat do i do? cant find any answer on the site. Do i wait till monday wen the tickets expired?? it cost me €40!! i want that back!


Comments

  • #2
    Chnandler Bong
    Closed Accounts Posts: 572 ✭✭✭Chnandler Bong


    Irish rail tickets are non-transferable and non-refundable i'm afraid


  • #3
    DeborahOBrien
    Closed Accounts Posts: 12 ✭DeborahOBrien


    Aw are u bloody kidding me?? thats rediculas! :( im a poor student...this really really sucks


  • #4
    Chnandler Bong
    Closed Accounts Posts: 572 ✭✭✭Chnandler Bong


    If your that poor how could you afford it in the first place?


  • #5
    Niles
    Registered Users, Registered Users 2 Posts: 1,186 ✭✭✭Niles


    You should be able to get a partial refund. Outside of office hours an email should suffice, usually takes a few days for it to be come through. It happened me once and there wasn't any hassle sorting it out.


  • #6
    DeborahOBrien
    Closed Accounts Posts: 12 ✭DeborahOBrien


    well i only have €50 in my account in the first place! lol aw ok i emailed them and sure ll hope for the best :/


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  • #7
    Chnandler Bong
    Closed Accounts Posts: 572 ✭✭✭Chnandler Bong


    Here you go OP


    The following refund rules apply:
    • Cancelled up to day before travel - 80% refund on the ticket price.
    • Cancelled on day of travel - 50% refund on the ticket price.
    • All cancellations must be made before time of travel to be considered eligible for refund.
    • Tickets must be submitted to the address shown above before a refund can be processed
    • No refund on transaction and credit card fees


  • #8
    DeborahOBrien
    Closed Accounts Posts: 12 ✭DeborahOBrien


    Chnandler Bong wrote: »
    Here you go OP


    The following refund rules apply:
    • Cancelled up to day before travel - 80% refund on the ticket price.
    • Cancelled on day of travel - 50% refund on the ticket price.
    • All cancellations must be made before time of travel to be considered eligible for refund.
    • Tickets must be submitted to the address shown above before a refund can be processed
    • No refund on transaction and credit card fees

    well thats ****, thanks for the info tho


  • #9
    PseudoFamous
    Closed Accounts Posts: 3,514 ✭✭✭PseudoFamous


    Anyone you could sell it to? You could cover some of your loss that way. Non-transferable my arse, you just need to be clever about it.


  • #10
    Chnandler Bong
    Closed Accounts Posts: 572 ✭✭✭Chnandler Bong


    Irish rail will be delighted with the €40 donation though i'm sure:D


  • #11
    Chnandler Bong
    Closed Accounts Posts: 572 ✭✭✭Chnandler Bong


    PseudoFamous wrote: »
    Anyone you could sell it to? You could cover some of your loss that way. Non-transferable my arse, you just need to be clever about it.
    Non-transferable means you cant use the ticket for a different route, it doesnt mean the person that bought it has to use it!


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  • #12
    DeborahOBrien
    Closed Accounts Posts: 12 ✭DeborahOBrien


    Ah theres nobody to sell it to..im tepted to skip the lift and get the train to get my moneys worth..but now im scared ill arrive at heuston and my ticket will have cancelled cause i emailed them! aaaaaaaaagh feck it ill just look at this experience as a god dam feckin learning experience..i love them *rolls eyes* anybody here wanna go to cork tomrow!?? :D


  • #13
    Chnandler Bong
    Closed Accounts Posts: 572 ✭✭✭Chnandler Bong


    Unless they change the Champions league final to Cork, I will:D


  • #14
    DeborahOBrien
    Closed Accounts Posts: 12 ✭DeborahOBrien


    Chnandler Bong wrote: »
    Unless they change the Champions league final to Cork, I will:D
    Done hahaha ;p


  • #15
    richardjjd
    Registered Users, Registered Users 2 Posts: 524 ✭✭✭richardjjd


    Chnandler Bong wrote: »
    Here you go OP


    The following refund rules apply:
    • Cancelled up to day before travel - 80% refund on the ticket price.
    • Cancelled on day of travel - 50% refund on the ticket price.
    • All cancellations must be made before time of travel to be considered eligible for refund.
    • Tickets must be submitted to the address shown above before a refund can be processed
    • No refund on transaction and credit card fees

    My reading of that is that you will get 80% of the ticket price back. The piece in bold suggests to me that is there is no refund on credit card fees associated with the purchase of the ticket (but you will get 80% of the fare back).


  • #16
    Niles
    Registered Users, Registered Users 2 Posts: 1,186 ✭✭✭Niles


    richardjjd wrote: »
    My reading of that is that you will get 80% of the ticket price back. The piece in bold suggests to me that is there is no refund on credit card fees associated with the purchase of the ticket (but you will get 80% of the fare back).

    That was the case when I made a cancellation. If memory serves they didn't actually email me back, I knew it was refunded for sure when I looked at my bank statement.


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