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hair in food

  • 15-05-2011 1:48am
    #1
    Agonist
    Closed Accounts Posts: 1,329 ✭✭✭


    i found a hair embedded in a baked item from an upmarket supermarket. I have the receipt etc. I see the food safety authority recommend I report it. What should I do and what outcome should I expect?


Comments

  • #2
    Jezzabelle
    Registered Users, Registered Users 2 Posts: 147 ✭✭Jezzabelle


    Was it one of their own brand products? If so report it to them. If not I would report it directly to the manufacturer of the product.


  • #3
    maxer68
    Closed Accounts Posts: 1,076 ✭✭✭maxer68


    Approach it as if you are doing them a favour for all their customers.

    If you have the packaging, they'll be able to find out the date it was made and whether the hair came from them or from a supplier.

    In normal food safety situations, they'll impress on their staff the normal health & safety measures and try and ensure this is not repeated.

    Approach it the right way and you should find yourself rewarded for bringing it to their attention.


  • #4
    Agonist
    Closed Accounts Posts: 1,329 ✭✭✭Agonist


    Sounds like good advice. I'll bring it down to them now. I'll be concerned and goodnatured with them and see how I get on.


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