Sky HD and phone socket wiring

brophs

Hi all,

This might not be suitable for here but since it's a satellite issue in the main I'll post it here and a mod can move it if needs be.

Got HD installed today and everything went smoothly apart from one issue. The phone line which we run to out two Sky boxes was showing up as not connected, even though our phone and broadband work perfectly from it. The engineer told me it had to do with the pins that the Sky box uses in the phone line (pins 2 & 5, from memory).

A few months back we had an Eircom engineer out and he had to rewire the phone jack from which the phone connection for the two Sky boxes comes. Before that everything worked fine (I know as we ordered a fight on box office). I don't think we tested after he left and it seems that when he rewired it he may have rewired it differently than it was beforehand. Now everything but sky works perfectly (well, Sky works, but isn't getting a phone connection).

So, can anyone give me some guidance on how to put it right or am I going to have to call an Eircom engineer out?

Thanks,
Brophs

John mac

have you got any filters on the line ?

http://en.wikipedia.org/wiki/DSL_filter

brophs

John mac wrote: »

have you got any filters on the line ?

http://en.wikipedia.org/wiki/DSL_filter

Hi John,

Yeah, we've tried a few different filters on the line. The work perfectly with everything but Sky which seems to support the engineer's suggestion that it has to do with the pins in use.

brophs

Just in case anyone else can give some guidance.