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Can i throw Eircom off my property?

  • 09-04-2011 7:28pm
    #1
    Registered Users, Registered Users 2 Posts: 823 ✭✭✭


    Where do i start? we built a house in rural Cavan 5 years ago . Straight away Eircom told us we were 2-3 miles outside the town, so we couldnt get BB. They were right, the line had constant interference on it, even during voice calls . Fast forward 5 years, our neighbours, nearer the town, now have landline BB . Last year a house was built past our house, ie further away from the town. Eircom send out a crew, who entered our property, and erected a pole, to send a line out to this new house , without seeking or requesting our permission . I got on to their supervisor, and explained i was not happy with this, but i'm a reasonable person, would it be possible to do something about upgrading our line, if i didnt object? he assured me he would sort something out. Now, 12 months later, nothing has been done about our line, still impossible to get BB on our landline. So during the recent snow, im stunned when my new neighbour tells me she isnt bothered if she cant travel in the snow, as she can work from home, on her newly installed broadband !!!!!!
    NOw, i must explain, we can get BB thru the National Broadband Service, however, it costs us double what it would cost if it was a normal add on to our landline phone bill. Also, im just totally pissed with Eircoms attitude, and i feel like telling them to take all of their equipment off my property immediatly .
    So , does anyone know the situation, legally? can i tell them to remove everything? would ComReg be able to do anything?
    Cheers


Comments

  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    OP, I'm going to move this to the eircom forum as they be able to give you a proper response to the issues you have raised regarding access to your land and about upgrading your line.

    If however you would prefer for it to be moved back to the Broadband forum PM me and I can move it back.


  • Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    I would suggest writing an old fashioned letter to Eircom asking them on what basis the pole was installed on your property. Make sure that you get all information in writing.


  • Closed Accounts Posts: 28 sccats


    Hi newcavanman,

    Disgraceful behavior as always by eircom. The correct procedure is to write a full letter to Eircom and if you do not here from them within 10 days, contact your local council and submit a complaint also contact ComReg after the 10 days explaining you have sent letters.

    They have no right to enter your property whatsoever. Personally I would just pull the pole down but that is because of my disgust with Eircom and I would face the consequences but we know you cannot be doing that.

    Anyway good luck and keep us informed.


  • Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭jay93


    Thats aload of crap they put a telephone pole on your property witout permission then still wont even give you broadband thats a joke that is!


  • Banned (with Prison Access) Posts: 4,255 ✭✭✭Yawns


    Why can't he knock the pole down?

    Eircom trespassed and left something on his property to which they had no right or any agreement to. When he tried to make an agreement they said ok but in the end ignored him. If you want eircom to to listen I would just pull it down.

    When they come to fix tell them they can erect it back up when they put in writing that you will get proper broadband access in the reasonably near future.


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  • Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    Do not knock the pole down. That would be illegal and possibly criminal damage.

    The best you could hope for is a vandal to attack it without your knowledge.


  • Banned (with Prison Access) Posts: 4,255 ✭✭✭Yawns


    Seems like the clampers issue. They clamp your car but threaten legal action if you remove it. Well that wouldn't stop me.

    They left something on private property. Knock it down and deny it. Unless they have proof they can't do a damn thing.


  • Registered Users, Registered Users 2 Posts: 102 ✭✭OllieNorth


    I had same trouble with esb, they will ignore you. Only way is if pole gets "vandalised" and they need to service it you will have them over a barrel. DO NOT let them fix it until you get what you want.
    Good luck, Ollie :)


  • Registered Users, Registered Users 2 Posts: 823 ✭✭✭newcavanman


    Leaving aside the vandalism, which id love to do, can you require eircom to remove all their equipmwnt from your property? lets assume that the line has run alomg ,yside of the road for ,any years, as with most country roads, the actual poles sit on the private land of the adjoining landholder . I have been told, in passing , that Eircom can retain a right to enter your property to access their lines, in the same way i believe that the ESB can. Just wondering does anyone know the legal position in this regard?


  • Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Leaving aside the vandalism, which id love to do, can you require eircom to remove all their equipmwnt from your property? lets assume that the line has run alomg ,yside of the road for ,any years, as with most country roads, the actual poles sit on the private land of the adjoining landholder . I have been told, in passing , that Eircom can retain a right to enter your property to access their lines, in the same way i believe that the ESB can. Just wondering does anyone know the legal position in this regard?

    At this stage you really are seeking specific legal advice which it would be far better to obtain from a Solicitor rather than an internet forum. Being told "in passing" or someone 'believing' something have absolutely no relevance.

    If you are serious about having Eircom remover their property then I strongly suggest you get proper legal advice as to where you stand at the moment and how you should proceed.


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  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    I have been told, in passing , that Eircom can retain a right to enter your property to access their lines, in the same way i believe that the ESB can. Just wondering does anyone know the legal position in this regard?
    Once the pole is there a number of years, I have heard variously 7-14 years as the number of years then a wayleave or right of way is created and becomes permanent. This applies to the pole itself and access to the pole.

    It does not apply at this stage.


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Where do i start? we built a house in rural Cavan 5 years ago . Straight away Eircom told us we were 2-3 miles outside the town, so we couldnt get BB. They were right, the line had constant interference on it, even during voice calls . Fast forward 5 years, our neighbours, nearer the town, now have landline BB . Last year a house was built past our house, ie further away from the town. Eircom send out a crew, who entered our property, and erected a pole, to send a line out to this new house , without seeking or requesting our permission . I got on to their supervisor, and explained i was not happy with this, but i'm a reasonable person, would it be possible to do something about upgrading our line, if i didnt object? he assured me he would sort something out. Now, 12 months later, nothing has been done about our line, still impossible to get BB on our landline. So during the recent snow, im stunned when my new neighbour tells me she isnt bothered if she cant travel in the snow, as she can work from home, on her newly installed broadband !!!!!!
    NOw, i must explain, we can get BB thru the National Broadband Service, however, it costs us double what it would cost if it was a normal add on to our landline phone bill. Also, im just totally pissed with Eircoms attitude, and i feel like telling them to take all of their equipment off my property immediatly .
    So , does anyone know the situation, legally? can i tell them to remove everything? would ComReg be able to do anything?
    Cheers
    Hi newcavanman
    I can understand your frustration here and it certainly is odd you were not contacted re pole on your property. If you would like me to chase the posibility of getting Broadband on your line or to follow up on the promise made 12 months ago please PM me your line number and I will have this investigated.
    Tony


  • Registered Users, Registered Users 2 Posts: 9,235 ✭✭✭lucernarian


    I thought the ESB had legal privilege to erect poles and the likes, and I thought it was in eircom's T&Cs to give them consent to install any equipment as necessary to provide other customers with service.

    And if the first poster is getting interference on the voice line he should report it to eircom and get it fixed. A repair might make the line pass for broadband.


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Leaving aside the vandalism, which id love to do, can you require eircom to remove all their equipmwnt from your property? lets assume that the line has run alomg ,yside of the road for ,any years, as with most country roads, the actual poles sit on the private land of the adjoining landholder . I have been told, in passing , that Eircom can retain a right to enter your property to access their lines, in the same way i believe that the ESB can. Just wondering does anyone know the legal position in this regard?

    Hi newcavanman
    thanks for details, have spoken to technical manager in area and am investigating the posibility of delivering broadband on your line. Will give you a call later.
    Tony


  • Posts: 23,339 ✭✭✭✭ [Deleted User]


    Any explanation on the the placing of the pole in the first place? Sounds like a disgrace of epic proportion to me.


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    RoverJames wrote: »
    Any explanation on the the placing of the pole in the first place? Sounds like a disgrace of epic proportion to me.
    Hi RoverJames
    I Have spoken with poster newcavanman and have established no inappropriate property infringment had occured in this case, however I do admit that advance notification of action would have clarified this issue.
    This thread has been opened by newcavanman to discuss this issue and we are involved in resolving it so I feel it inappropriate to say more here, but am happy for newcavanman to post developments as he sees fit.
    Hope this makes sense.
    Tony


  • Registered Users, Registered Users 2 Posts: 2,675 ✭✭✭exaisle


    @Tony...what is the position with a old pole which is no longer used? New poles have been erected in the area over the last year or so and now-defunct cable hangs from the old ones? I'm in two minds whether to contact eircom or the local litter warden....
    I dont really mind having one eircom pole on my property, given that it carries a line to me, but two (within yards of each other) when one isnt in use is a bit much...

    Can I have the defunct pole (and old unused cable) removed?

    E


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    exaisle wrote: »
    @Tony...what is the position with a old pole which is no longer used? New poles have been erected in the area over the last year or so and now-defunct cable hangs from the old ones? I'm in two minds whether to contact eircom or the local litter warden....
    I dont really mind having one eircom pole on my property, given that it carries a line to me, but two (within yards of each other) when one isnt in use is a bit much...

    Can I have the defunct pole (and old unused cable) removed?

    E
    Hi exaisle
    yes it does seem as this should be tidied up. If you PM me your own number and the location of these poles I should be able to arrange something here.
    Thanks for bringing this to our attention.
    Tony


  • Closed Accounts Posts: 28 seanoc2011


    comreg tend to side with eircom... best contacting consumers association of ireland


  • Registered Users, Registered Users 2 Posts: 2,320 ✭✭✭roast


    What ended up happening with this situation?


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  • Closed Accounts Posts: 10,025 ✭✭✭✭-Corkie-


    They stuck a pole outside my driveway a few years ago causing obstruction. They then demanded 1000 euro to move it so I got a friend of mine to reverse into it with a truck.

    Then came out then and moved the broken pole somewhere else.


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    roast wrote: »
    What ended up happening with this situation?

    Hi Roast
    thanks for the interest.. As far as I know customer exaisle is happy with solution offered and case has been closed.:D
    Regards
    Tony


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    -Corkie- wrote: »
    They stuck a pole outside my driveway a few years ago causing obstruction. They then demanded 1000 euro to move it so I got a friend of mine to reverse into it with a truck.

    Then came out then and moved the broken pole somewhere else.

    Hi Corkie
    this does sound odd and if you would like me to investigate this for you just PM me your details. The previous two pole related post on this thread have been resolved satisfactorily. :)
    Tony


  • Registered Users, Registered Users 2 Posts: 9,235 ✭✭✭lucernarian


    Hey Tony, did they get broadband on the line in the end?


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Hey Tony, did they get broadband on the line in the end?

    Hi To_be_confirmed
    in this case we were able to make the line ready for broadband and customer can place order.:)
    Tony


  • Registered Users, Registered Users 2 Posts: 3,009 ✭✭✭OldmanMondeo


    Send Eircom a bill for land rental for where the pole is....


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