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Cancelled Sky

Mrs B · 2011-04-06 10:42:03

I had rang Sky up last week regarding their TV offer they had on, I was told that the Sky box €49 & installation €30 was free but that they would have to debit €79 from my account & that it would be credited back within 48 hours.. 4 days later i cancelled the installation as it wasnt much of a difference in prices with UPC…

06-04-2011 10:42am

#1

Mrs B

Registered Users, Registered Users 2 Posts: 33 ✭

Join Date: March 2010

Posts: 28

I had rang Sky up last week regarding their TV offer they had on,
I was told that the Sky box €49 & installation €30 was free but that they would have to debit €79 from my account & that it would be credited back within 48 hours.. 4 days later i cancelled the installation as it wasnt much of a difference in prices with UPC plus i dont have a land line so couldnt get tv box upstairs.. I rang and they were offering me this & that, but in the end cancelled installation date..
i am still waiting for the full €79 to be credited back into my acccount, they have credited €49 but still waitin on the €30 .. I asked the girl if their was a fee for cancelling and she told me no.. but i have a feeling that they are going to tell me i have to pay this €30 for cancelling,
I have read something on the net about 7 day cooling off period?
does anyone know anything about this?

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