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Travel agent changed hotels for paid honeymoon

lunacyfoundme · 2011-04-05 13:13:11

Hey all, a friend of mine is getting married on Saturday and had a hotel booked for the honeymoon in Mexico for 10 days with a travel agent. The travel agent has rung them today and said that the hotel has changed hands and that they can now only offer them 6 nights instead of 10 plus a free holiday next year or 10 nights…

05-04-2011 1:13pm

#1

lunacyfoundme

Registered Users, Registered Users 2 Posts: 462 ✭✭

Join Date: October 2003

Posts: 310

Hey all,

a friend of mine is getting married on Saturday and had a hotel booked for the honeymoon in Mexico for 10 days with a travel agent. The travel agent has rung them today and said that the hotel has changed hands and that they can now only offer them 6 nights instead of 10 plus a free holiday next year or 10 nights in a different hotel.

Anyone know if there any laws (international or otherwise) which would oblige the hotel owners/travel agent to honour the original booking?

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Comments

#2 05-04-2011 2:42pm

mikedragon32

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Join Date: May 2006

Posts: 6298

If they're offering similar or better accommodation as a replacement, then they've met their obligations.

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