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quick question

brock92 · 2011-04-04 10:43:00

Hi, Does an existing ESB customer who pays by direct debit & views bills online receive the new lower prices automatically or have I to sign up online to receive it? Thanks, Adrian

04-04-2011 10:43am

#1

brock92

Registered Users, Registered Users 2 Posts: 206 ✭✭

Join Date: June 2008

Posts: 186

Hi,

Does an existing ESB customer who pays by direct debit & views bills online receive the new lower prices automatically or have I to sign up online to receive it?

Thanks,
Adrian

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Comments

#2 04-04-2011 11:11am

Electric Ireland: David

Closed Accounts Posts: 1,457 ✭✭✭

Join Date: June 2010

Posts: 1411

Hi brock92,

It's not automatic*, so it would be best to either update your price plan online here, or to ring our Sales team on 1850 30 50 90.

That way the discount will definitely be applied.

Thanks,

David.

* just to add: there are a number of price plan options so each customer should choose the one that suits them best. For this reason price plans aren't automatically updated.

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