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Overcharged for postage

  • 29-03-2011 11:44pm
    #1
    The Lovely Muffin
    Closed Accounts Posts: 6,595 ✭✭✭


    Hey,

    Today my mam posted something for me, the weight of the item (according to the receipt) is 0.632kg, which is under 1kg and according to this page on Anpost.ie http://www.anpost.ie/AnPost/PostalRates/Registered+Post.htm should have cost €9.50, but the girl charged €11.85.

    It was a magazine that was posted to the UK, it was sent by registered post.

    My question is; as the item is posted and it's is only this evening (after mam got in from work) that we realise she was over charged, can the post office/an post refund the amount she was over charged?

    Thanks.


Comments

  • #2
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    The rates you quote are for postage within Ireland, these are the international rates including Britain. Your mother does not appear to have been overcharged.


  • #3
    The Lovely Muffin
    Closed Accounts Posts: 6,595 ✭✭✭The Lovely Muffin


    aidan_walsh wrote: »
    The rates you quote are for postage within Ireland, these are the international rates including Britain. Your mother does not appear to have been overcharged.
    Thank you very much, I appreciate you help.:)


  • #4
    wmpdd3
    Registered Users, Registered Users 2 Posts: 9,625 ✭✭✭wmpdd3


    I have been having a nightmare with the GPO where I live. I posted 3 parcels, all less than 600mm in total all 300g or 400g.

    The lady tried to charge me €6 every time. It should have been €3.85. The first time I went ahead with it.

    The second time, I took the item back, said I needed to investigate as I was quoted less and the third time I wrote on parcel, 300g / small packet. She said they were not less than 600mm. I said I had a measuring tape with me ( I always do), so she said fine and charged me €3.85 each.

    There is no reason for the person to overcharge as its not a private business. I think they are guessing the size 'by eye'.

    Weight isn't the problem.


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