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Options available due excessive lead-time?

  • 22-03-2011 10:24pm
    #1
    peking97
    Registered Users, Registered Users 2 Posts: 873 ✭✭✭


    Ordered new car in Jan on the understanding it could take 10-12 weeks to arrive but probably 6-8 in practice. Now being told it will be 17 weeks! I've paid a deposit of a grand. Can I now change my mind or do I have any other options?


Comments

  • #2
    mickdw
    Registered Users, Registered Users 2 Posts: 23,688 ✭✭✭✭mickdw


    If it is clearly taking longer than your were told, you have a case to get your money back. I wouldnt panic though tbh. It a month or so more than you were prepared for.

    Have you got delivery date in writing?


  • #3
    peking97
    Registered Users, Registered Users 2 Posts: 873 ✭✭✭peking97


    Nothing in writing. Just wondering what my options are tbh. I thought it might take 8 wks and now it's over twice that.


  • #4
    -Chris-
    Closed Accounts Posts: 12,035 ✭✭✭✭-Chris-


    mickdw's right - it's only really a month late. You were hoping for best case scenario and are comparing the reality to that and so will be disappointed.

    If you bought from an SIMI dealer then I'd be pretty sure you signed an order form that stated you can't request a refund of your deposit based on delayed delivery date.


  • #5
    vectra
    Registered Users, Registered Users 2 Posts: 15,626 ✭✭✭✭vectra


    Dealer said 10 - 12 weeks
    you hoped for 6 - 8 weeks?

    so in reality @ 16 weeks it is only 4 weeks over and above.
    I ordered my new car last May 5th. was told around 8 - 10 weeks for delivery.. I got it on 5th October.. 20 weeks..!!
    Was worth the wait though.. What car did you order?


  • #6
    mickdw
    Registered Users, Registered Users 2 Posts: 23,688 ✭✭✭✭mickdw


    -Chris- wrote: »

    If you bought from an SIMI dealer then I'd be pretty sure you signed an order form that stated you can't request a refund of your deposit based on delayed delivery date.

    Thats pretty sh1tty terms for the customer if it is stated as broadly as that n the standard SIMI contract. Is it any wonder then that we have people regularily on here complaining about being mislead on delivery dates.


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  • #7
    Reloc8
    Closed Accounts Posts: 2,857 ✭✭✭Reloc8


    4 week delay won't invalidate your contract - you'll forgo your deposit if you walk away.

    In any event, if its SIMI you only have the option to go to some godawful arbitration type process.


  • #8
    peking97
    Registered Users, Registered Users 2 Posts: 873 ✭✭✭peking97


    -Chris- wrote: »
    If you bought from an SIMI dealer then I'd be pretty sure you signed an order form that stated you can't request a refund of your deposit based on delayed delivery date.
    No didn't sign any form just agreed verbally. Anyway, thanks to all for the replies. I guess I'll just wait the extra few weeks...it is annoying though!


  • #9
    vectra
    Registered Users, Registered Users 2 Posts: 15,626 ✭✭✭✭vectra


    peking97 wrote: »
    No didn't sign any form just agreed verbally. Anyway, thanks to all for the replies. I guess I'll just wait the extra few weeks...it is annoying though!

    Already asked above.
    What car did you order??


  • #10
    whippet
    Registered Users, Registered Users 2 Posts: 7,718 ✭✭✭whippet


    My new motor is now in the dealers waiting to be PDIed ... amazingly the dealer quoted me 10 weeks for delivery and it has arrived bang on schedule .. I wasn't expecting that .. my last car was quoted a 10 week delivery which turned in to 22 weeks :eek:


  • #11
    Zubeneschamali
    Registered Users, Registered Users 2 Posts: 16,686 ✭✭✭✭Zubeneschamali


    peking97 wrote: »
    No didn't sign any form just agreed verbally.

    You gave a guy a thousand Euros without even getting a signed order form? Wow.


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