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Getting charged for Talktime Chatter

  • 22-03-2011 1:25pm
    #1
    homerun_homer
    Registered Users, Registered Users 2 Posts: 7,032 ✭✭✭


    Can an Eircom rep get in touch with me in relation to my latest bill query. When I signed up I said I had no interest in using a phone or taking advantage of free calls that were included in the NGB bundle. I simply needed broadband and would be happiest without a phone/line.
    The latest bill charges €27.15 for Eircom Talktime Chatter. Why is this since we only use broadband?


Comments

  • #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    homerun_homer wrote: »
    Can an Eircom rep get in touch with me in relation to my latest bill query. When I signed up I said I had no interest in using a phone or taking advantage of free calls that were included in the NGB bundle. I simply needed broadband and would be happiest without a phone/line.
    The latest bill charges €27.15 for Eircom Talktime Chatter. Why is this since we only use broadband?

    Hi homerun_homer

    Can you PM me with a contact number and the best time to give you a call.

    Thanks, Mark


  • #3
    lifeandtimes
    Closed Accounts Posts: 2,021 ✭✭✭lifeandtimes


    because it works out cheaper to have a bundle with the chatter than having just line rental and broadband so there doing you a favor by bundleing it for you even if you dont use the landline


  • #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    homerun_homer wrote: »
    Can an Eircom rep get in touch with me in relation to my latest bill query. When I signed up I said I had no interest in using a phone or taking advantage of free calls that were included in the NGB bundle. I simply needed broadband and would be happiest without a phone/line.
    The latest bill charges €27.15 for Eircom Talktime Chatter. Why is this since we only use broadband?

    Hi homerun_homer

    I hope the call yesterday cleared everything up, I also PM the links we discussed.

    Thanks, Mark


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