Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

What is the procedure?

  • 22-03-2011 1:14am
    #1
    faolteam
    Registered Users, Registered Users 2 Posts: 1,826 ✭✭✭


    My Auntie died recently and there is now nobody living in this house so i was just wondering

    Is it Up to the family to notify Esb that this person has passed away particulary if they were in reciept of social welfare discounts ? and if not what are the consequences?


Comments

  • #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi faolteam,

    Sorry to hear about your Aunt's passing. Normally in this kind of scenario, the executor of the will (or family member) would contact us with updated details as to who is taking responsibility for the electricity supply. We would then be in a position to close off the account in the deceased person's name.
    faolteam wrote:
    ...and if not what are the consequences?

    Please don't worry about this - if the account isn't closed off straight away and time drags on a little, that's perfectly understandable in the circumstances. If you would like me to have a look at the account and advise on the next best step, just PM me the account details in question and we can take it from there.

    Thanks,

    David.


Advertisement