HTC Desire no longer picking up 3g data connection, stumped.

ellinguistico

Anyone shed any light on this please? My internet is not working at all today except for wireless. I had a mobile data widget on my front page which i would manually turn off and on from time to time to save battery but trying to listen to the radio this morning i noticed there is no data connection, no E, H, G etc and no arrows. I have been in touch with my operator and all is fine their end. I go Menu/Wireless and Networks/Mobile network and it's ticked, I have no data quota issues etc so haven't a clue what the issue is. I downloaded quite a few apps last night and maybe one of those has harmed something in my system. Anyone any thoughts on what may be the problem, I am rooted 2.3 Leedroid. Cheers!

Walkman

Turn off then back on??

ellinguistico

Walkman wrote: »

Turn off then back on??

If you are being serious, obviously i did that first.

Walkman

I was being serious, how am I supposed to know you did it already??

ellinguistico

Walkman wrote: »

I was being serious, how am I supposed to know you did it already??

Rebooting is the first course of action for anyone using any technology that goes wonky i would have thought to be honest.

Walkman

You'd be surprised who wouldn't think like that.....back on topic, can't help now but I'll mess round with mine and post back later if I come up with anything....

Atomic Pineapple

uninstall the apps you installed and reboot the phone to make sure it wasn't one of them.

SkySter

ellinguistico wrote: »

Anyone shed any light on this please? My internet is not working at all today except for wireless. I had a mobile data widget on my front page which i would manually turn off and on from time to time to save battery but trying to listen to the radio this morning i noticed there is no data connection, no E, H, G etc and no arrows. I have been in touch with my operator and all is fine their end. I go Menu/Wireless and Networks/Mobile network and it's ticked, I have no data quota issues etc so haven't a clue what the issue is. I downloaded quite a few apps last night and maybe one of those has harmed something in my system. Anyone any thoughts on what may be the problem, I am rooted 2.3 Leedroid. Cheers!

The way a lot of these widgets work is by renaming your APN to turn off mobile data. Some are buggy and don't seem to be able to set it back the way it was. I would suggest removing the widget and checking the name on your APN to confirm it is correct. You might notice it has a leading underscore or something. Failing that, delete the APN and set it up again.

By coincidence I also have rooted LeeDroid 2.3d and a settings Widget I know does work is Widgetsoid. It's free and better than a lot of the paid ones.

ellinguistico

Walkman wrote: »

You'd be surprised who wouldn't think like that.....back on topic, can't help now but I'll mess round with mine and post back later if I come up with anything....

Cheers, apologies if i came across tetchy. Very frustrating and O2 dont know their handsets in Customer Care.

ellinguistico

SkySter wrote: »

The way a lot of these widgets work is by renaming your APN to turn off mobile data. Some are buggy and don't seem to be able to set it back the way it was. I would suggest removing the widget and checking the name on your APN to confirm it is correct. You might notice it has a leading underscore or something. Failing that, delete the APN and set it up again.

By coincidence I also have rooted LeeDroid 2.3d and a settings Widget I know does work is Widgetsoid. It's free and better than a lot of the paid ones.

Cool, im using the one from settings that is on the phone so i dont think it could be that although i did download 'extended controls' last night too which might have thrown it a wee bit. How do i check the name on my APN by the way, i dont really follow on that. Thanks a mill.

Walkman

ellinguistico wrote: »

Cheers, apologies if i came across tetchy. Very frustrating and O2 dont know their handsets in Customer Care.

That's why we're here :-)

SkySter

ellinguistico wrote: »

Cool, im using the one from settings that is on the phone so i dont think it could be that although i did download 'extended controls' last night too which might have thrown it a wee bit. How do i check the name on my APN by the way, i dont really follow on that. Thanks a mill.

It's under Settings, Wireless and Networks, Mobile Networks, Access Point Names.

Atomic Pineapple

ellinguistico wrote: »

Cool, im using the one from settings that is on the phone so i dont think it could be that although i did download 'extended controls' last night too which might have thrown it a wee bit. How do i check the name on my APN by the way, i dont really follow on that. Thanks a mill.

Settings>Wireless and network>mobile networks>access point names

ellinguistico

Right

I followed this guys instructions http://www.jayceooi.com/2010/09/03/how-to-enable-3g-data-connection-on-android-htc-hd2/

and this hasn't worked either.

SkySter

ellinguistico wrote: »

Right

I followed this guys instructions http://www.jayceooi.com/2010/09/03/how-to-enable-3g-data-connection-on-android-htc-hd2/

and this hasn't worked either.

That isn't going to help you. The APN setting is specific to your mobile operator and needs to be correct. What network are you on?

I might add that Extended Controls is almost certainly the culprit here. It did exactly as you described when I tried it.

ellinguistico

SkySter wrote: »

The way a lot of these widgets work is by renaming your APN to turn off mobile data. Some are buggy and don't seem to be able to set it back the way it was. I would suggest removing the widget and checking the name on your APN to confirm it is correct. You might notice it has a leading underscore or something. Failing that, delete the APN and set it up again.

By coincidence I also have rooted LeeDroid 2.3d and a settings Widget I know does work is Widgetsoid. It's free and better than a lot of the paid ones.

o2.ie Internet is the name and APN is internetextendedcontrols

If i delete this will be it be easy re-instate? (ie it picks up the detail itself)

Walkman

O2 forum is here, you may wanna try these guys too:

http://m.boards.ie/vbulletin/forumdisplay.php?f=1479

SkySter

ellinguistico wrote: »

o2.ie Internet is the name and APN is internetextendedcontrols

If i delete this will be it be easy re-instate? (ie it picks up the detail itself)

Well it looks like I was right about extended controls! Don't delete it. I suggest creating a new APN and making it active. Once you're working then delete it.

Not on O2 so can't be sure of the settings. A quick google suggests this might be correct. http://community.o2online.ie/t5/Android/Nexus-One-Android-APN-Settings/td-p/131907

Maybe someone else on O2 can post what they have?

ellinguistico

SkySter wrote: »

Well it looks like I was right about extended controls! Don't delete it. I suggest creating a new APN and making it active. Once you're working then delete it.

Not on O2 so can't be sure of the settings. A quick google suggests this might be correct. http://community.o2online.ie/t5/Android/Nexus-One-Android-APN-Settings/td-p/131907

Maybe someone else on O2 can post what they have?

Thanks for all the help. It says that one of those is a Desire which i have so is it just a case of copying everything into the new one i create (even servers etc). It says the name there is internetapndroid, wonder is that correct, or specific to a widget/app that person uses.

Slaanesh

Looks like this has just started happening with me.

I'm not picking up any data connection whatsoever.
I went as far as factory resetting my phone.

Under "Wireless & networks" in settings it continuously says "Turning on".
I'm with Meteor although the phone was bought unlocked from clove.co.uk.

I can't really see anything only that the unit may now be defective. Is there any way of debugging this issue?

subway

meteor network problem

http://www.boards.ie/vbulletin/showthread.php?t=2056221077