Itunes - can't sync iPod

The Lovely Muffin

Hey,

So today I wanted to add more songs to my iPod - however in iTunes it doesn't say "XXX iPod" and I can't find any other way to add songs. Normally after adding songs to iTunes I click on "XXX iPod" and then sync iPod.

I can add the song into iTunes, just not onto my iPod.

Currently I have 267 songs taking up 1.29gb, however my iPod is 8gb so I should be able to add more songs.

I have no photos/films on my iPod, only music.

TIA for any help!

coylemj

You've the iPod attached to the PC and iTunes can't see it, is that what you're saying?

Willbbz

If you press Ctrl + Alt + Del are the programs 'ituneshelper.exe' and 'ipodservice.exe' running?

gingernut79

theres ipod diagnostics under the help tab. has happened me before. or just disconnect / reconnect until you hear the device connected noise (if you have it)

Feelgood

hey purple, have you synced your ipod using this computer before or is this the first time? .

The Lovely Muffin

coylemj wrote: »

You've the iPod attached to the PC and iTunes can't see it, is that what you're saying?

Yes, that it's exactly.

WilliamOC wrote: »

If you press Ctrl + Alt + Del are the programs 'ituneshelper.exe' and 'ipodservice.exe' running?

I tried this (when iTunes was open) and all it showed me was a blue/turquoise screen saying:

Lock This Computer
Log Off
Switch User
Change a password
Start Task Manager

And a button saying "cancel" (which I clicked on).

Feelgood wrote: »

hey purple, have you synced your ipod using this computer before or is this the first time? .

Hey, yes I've synced the iPod on this computer before without any problems.

Thanks for the replies/help guys.

Willbbz

Purple_Bobbin wrote: »

Yes, that it's exactly.

I tried this (when iTunes was open) and all it showed me was a blue/turquoise screen saying:

Lock This Computer
Log Off
Switch User
Change a password
Start Task Manager

And a button saying "cancel" (which I clicked on).

Hey, yes I've synced the iPod on this computer before without any problems.

Thanks for the replies/help guys.

Click Start Task Manager > Click on the processes tab and check and see if either of the 2 executables are running. One is for when your ipod

The Lovely Muffin

WilliamOC wrote: »

Click Start Task Manager > Click on the processes tab and check and see if either of the 2 executables are running. One is for when your ipod

Thanks, did this, this is what it showed me:

The Lovely Muffin

Still not working.

Could it be that the iPod that's on it's last legs? and I may need a new one?:(

coylemj

Do you know how to reset (effectively reboot) your iPod?

If not, tell us what model it is - Nano, Classic, Touch?

The Lovely Muffin

coylemj wrote: »

Do you know how to reset (effectively reboot) your iPod?

If not, tell us what model it is - Nano, Classic, Touch?

No, I don't for

This is my iPod

http://www.comparestoreprices.co.uk/images/ap/apple-ipod-nano-8gb-black.jpg

Thank you.

coylemj

Your iPod is a 2nd generation Nano, you should refer to it here in future as a 'Nano 2G'.

Disconnect the iPod from your PC.

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

This is the switch on the top of the unit, push it towards the centre and then back to it's normal position.

2. Press and hold the Menu and Centre (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. This a job for two thumbs.

As soon as the Apple logo appears you can release the buttons, then when the menu appears, connect it to the PC and see if you can sync.

The Lovely Muffin

coylemj wrote: »

Your iPod is a 2nd generation Nano, you should refer to it here in future as a 'Nano 2G'.

Disconnect the iPod from your PC.

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

This is the switch on the top of the unit, push it towards the centre and then back to it's normal position.

2. Press and hold the Menu and Centre (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. This a job for two thumbs.

As soon as the Apple logo appears you can release the buttons, then when the menu appears, connect it to the PC and see if you can sync.

This works, I can sync now!:D:D

Thanks so much for your help, I really appreciate it!