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PostGraduate Applications Centre farce

  • 04-03-2011 2:49pm
    #1
    HappyCrackHead
    Registered Users, Registered Users 2 Posts: 337 ✭✭


    I'm wondering if anyone else has experienced this problem.

    Back in November I applied to the postgraduate applications Centre, PAC www.pac.ie, for the graduate diploma in education. After paying the €80 fee I posted my accompanying documents. I heard nothing of substance back from them until yesterday

    Previously I had received an email stating that the status of my application changed. When checked the status asked that I had insured posting my documents.

    Fast forward to yesterday when I got an email about my status being treated. logged into the pac site to check my status only to find out pac were claiming they never received my documents. I rang them and was told "unless you have proof of postage there's no basis for appeal" and to "try again next year".

    I found this hugely unacceptable, sent an email expressing my displeasure, the reply was a "copy and paste" job. I know other people who have experienced problems using the PAC.

    I don't know what to do and I'm thinking I need legal advice as PAC refused to refund me My application fee.


Comments

  • #2
    brianthebard
    Closed Accounts Posts: 16,165 ✭✭✭✭brianthebard


    Well, did you have proof of postage?


  • #3
    RichieD
    Registered Users, Registered Users 2 Posts: 204 ✭✭RichieD


    Everything i've sent to them I've used express mail.

    Usually about €5 in the PO and its next day delivery. You also get a receipt.

    Why did you wait so long to enquire about this? As you said yourself you should receive an email update. If you didnt get that after a week you should have been calling them to find out the problem.


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