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estimate bill and customer reading bill

  • 04-03-2011 10:39am
    #1
    easy1
    Closed Accounts Posts: 171 ✭✭


    Hi,we are receiving a estimate bill 21.dec-18.feb.....222.74 euro,My partner fill out online meter reading form and received a new bill 19.feb.-28 feb.......193.17,but I dont understand now,is new bill will covered previous one?
    Our new bill is less than estimate one,but why new one covered just 10 days?Dont understand.......:confused:


Comments

  • #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi easy1,

    If the reading you entered online was lower than the estimated February reading, then the bill for €193.17 should replace that for €222.74.

    The amended bill would include additional standing charges (19th - 28th Feb) so would therefore be fully up-to-date.

    I would need to look at the account in question to ensure that this is the case; please feel free to PM me your account details so I can clarify this for you.

    Thanks,

    David.


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