Buying a laptop off amazon?

cathpa

Im thinking of buying a new laptop from amazon uk. However lets say if the laptop is faulty when it arrives or say in a year or 2 years it breaks down-who do i deal with-ireland or the uk?

Also who covers the cost of sending the laptop back to the uk if its faulty-myself or the company i bought it off?

With all this in mind what brick and mortor stores are great for laptops in dublin?

dudara

cathpa wrote: »

Im thinking of buying a new laptop from amazon uk. However lets say if the laptop is faulty when it arrives or say in a year or 2 years it breaks down-who do i deal with-ireland or the uk?

You deal with the company from which you purchased it - therefore Amazon UK

Also who covers the cost of sending the laptop back to the uk if its faulty-myself or the company i bought it off?

If the laptop is faulty, then all costs must be borne by the retailer.

Cool_CM

I used to work for Amazon CS. If there is a problem you send the product back by registered post and cover the costs which are later refunded to you on the credit card you ordered with.

As far as I remember Amazon have a 1 year warranty for electronic goods they sell. It should also come with a manufacturer's warranty which may last longer.

http://www.amazon.co.uk/gp/help/customer/display.html/ref=help_search__1-1?ie=UTF8&nodeId=200376710&qid=1299294196&sr=1-1

slave1

and bear in mind that Amazon have excellent customer service from my experience with them

Dubh Geannain

slave1 wrote: »

and bear in mind that Amazon have excellent customer service from my experience with them

+1