consumer affairs tesco

kilmac24

please explain
Tesco own brand "Butter me up" 500 gr, was being sold for the past year at .85cents, now being sold at €1.20 "A SAVING OF .59 CENTS" !!!!

Zhane

A mistake perhaps?

Miaireland

Maybe they mean against a leading brand like Kerrygold or something.

the groutch

Miaireland wrote: »

Maybe they mean against a leading brand like Kerrygold or something.

yep they are running a campaign of being x amount cheaper than the "leading brand", it's all just a load of smoke and mirrors tho

jimoc

Or perhaps they've increased the price from 85 cent to 1.79 and then put it on special offer at 1.20?

wmpdd3

the groutch wrote: »

yep they are running a campaign of being x amount cheaper than the "leading brand", it's all just a load of smoke and mirrors tho

Yep agree, it really is the most crap thing to be looking at in January when you haven't a cent to rub together and have been buying bloody own brand all year anyway.

And yes those shelf talkers always confuse people, cause its 85c less than the leading brand, not 85c off as you would expect.


No, OP you're right it is now selling for €1.20,


Tesco Butter Me Up 500G

€1.20 (€2.40/kg)
Add to basket

Quantity


No point contacting the store, try customer services:


customer.services@tesco.ie

Make sure you tell them you do want somebody to contact you and explain this as in a buyer.

kilmac24

E-mailed Customer Services at web address on Irish receipts.
Got a phone call from Cardiff, who informed me that they would contact Tesco HQ in Dun Laoghaire. 2 weeks waiting and still no contact

wmpdd3

That's only for the service you received in that store from the staff in it. You details were passed on to the store manager but the manager doesn't set the prices. Did you give a phone number?

Sorry if its daft but thats the way it is.

fergpie

kilmac24 wrote: »

please explain
Tesco own brand "Butter me up" 500 gr, was being sold for the past year at .85cents, now being sold at €1.20 "A SAVING OF .59 CENTS" !!!!

whats the problem exactly? prices have increased in all retail sectors over the past couple of years due to inflation and companys knowing that people will still be willing to pay the higher price.

"A SAVING OF .59 CENTS" means compared to the leading branded product....many stores have these signs.

91011

It £1.10 (€1.32) in Tesco UK, maybe they need to know they're being ripped off over there?:D

Tesco Butter Me Up Spread (500g)£1.10

sparkydave

Yep I noticed that increase too along with many others over the last few months!!!
Also 12 pack actimel increase from €4.99 to €5.12 not much of an increase but Dunnes have it for €4 and it wasnt on special!
They seem to crept up all the prices knowing that most people dont really check their receipts

T Corolla

Tesco's are putting 30 to 40c on most ites since the start of the new year.
I avoid them and shop in Aldi and Dunnes

amiable

kilmac24 wrote: »

E-mailed Customer Services at web address on Irish receipts.
Got a phone call from Cardiff, who informed me that they would contact Tesco HQ in Dun Laoghaire. 2 weeks waiting and still no contact

Call the guards

Corsendonk

wmpdd3 wrote: »

Quantity[/I]


No point contacting the store, try customer services:


customer.services@tesco.ie

Make sure you tell them you do want somebody to contact you and explain this as in a buyer.

Amazing how they use an ie email addy while moving Tesco Customer Services to Dundee.

wmpdd3

I thought customer services was in India, you could get an answer from anywhere.

kilmac24

I recently wrote complaining about the price of above butter, from .85 c b to €1.20.at Tesco. I now see that the same butter has gone back down to .85.
One staff member informed me that most prices go up towards the end of the financial year to ensure that the shareholders get a large Divy.

Any comments?

wmpdd3

God love the poor staff member, yeah rise the prices to give money to the shareholders (staff) but loose customers at the same time. No I'd presume this is to do with rising prices accross the board.

partyatmygaff

Tesco change their prices almost daily it seems. Things are constantly going up and down in price.

Joey the lips

Do you know what i really love about tesco,

24 Tesco brand wheetabix are say 1.33

so its reasonable to assume 48 will be 2,66 or less

Will no they are 2.78 or something

In otherwords its cheaper to buy 2 small packs

Failure on attention to detail imo

Fighting Irish

kilmac24 wrote: »

E-mailed Customer Services at web address on Irish receipts.
Got a phone call from Cardiff, who informed me that they would contact Tesco HQ in Dun Laoghaire. 2 weeks waiting and still no contact

All that over the price of butter?

wmpdd3

24 tesco brand wheetabix are a massive price pointed item that attract customers, so they are keenly priced and adjusted as competitors adjust their price.

Write to them and ask tesco to increase the price of the 24 pack.

the groutch

kilmac24 wrote: »

I recently wrote complaining about the price of above butter, from .85 c b to €1.20.at Tesco. I now see that the same butter has gone back down to .85.

and they'll have a big sign on it saying "PRICE DROP - was €1.20 save 35c" or something similar

Corsendonk

I was looking at the Tesco insert in the paper yesterday and I noticed the Buy Me I Am Irish symbol beside the Chicken and Swedes didn't have the tricolour like some of their other "Irish" products. Should they not be honest and change it to Buy Me I am Northern Irish?

amiable

Corsendonk wrote: »

I was looking at the Tesco insert in the paper yesterday and I noticed the Buy Me I Am Irish symbol beside the Chicken and Swedes didn't have the tricolour like some of their other "Irish" products. Should they not be honest and change it to Buy Me I am Northern Irish?

Can of worms:)

wmpdd3

Buy me these have been grown on the island of Ireland, including the Arans, Blaskets, Irelands eye......

borderlinemeath

I recently purchased storage boxes in tesco that were reduced from €4.60 to €2.30 - half price.
The cheek of them they put them back up in price the following week. How dare they!!:D

OP, when you see all these signs in Tesco with different prices on them will you take photo? I'm getting mixed up in your prices and tesco have about 10 different ways to show a reduction so a bit of clarification would be nice.

*also on all the tesco signage for special offers are the dates the promo is running so that might help too.

Corsendonk

Tesco cutting a 1000 prices!!! Advertising all day in the media there latest price cuts. They seem to have decided not to use the permanent price cuts that they used in a previous campaign does that mean the prices will go up quicker?

thesandeman

Just come from there. Some of the prices reduced already. I mainly hung around biscuit isle and a lot of their own brand reduced by between 5 and 20 cent.
Shortcake bics down to 15 a packet but that might only be clearing stock.

AFC_1903

wmpdd3 wrote: »

No point contacting the store, try customer services:


customer.services@tesco.ie

Corsendonk wrote: »

Amazing how they use an ie email addy while moving Tesco Customer Services to Dundee.

wmpdd3 wrote: »

I thought customer services was in India, you could get an answer from anywhere.

I hear they were going to move it to Dundee but the staff to be moved complained about the living conditions there, hence the change of plan to it being in India.