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Hotmail and Online gaming account compromised

  • 20-01-2011 11:44am
    #1
    Dr Bolouswki
    Registered Users, Registered Users 2 Posts: 1,335 ✭✭✭


    Hi there

    This probelm is pretty low level - but I'm interested in informed opinions as to how this may have happened?

    This is all for a home PC which sits on a encrypted wired network with the standard modem/router provided by UPC (cant recall the model).

    Setup is
    Vista 64bit fully up to date
    Avast antivirus home user free
    Run Malwarebytes every couple of months
    Run Spybot search and destroy every couple of months

    Problem: Hotmail password compromised somehow. World of Warcraft password compromised somehow.

    Don't care about the warcraft thing - got it sorted and protected already. The scammer got into my hotmail and tried to spoof the warcraft admin/support that they wanted to change my password etc. WOrringly they also had my address for this, including a line in my address I rarely use on almost all online forms.

    Am currently trying to get the "password reset verification" email address that the scammers registered on my hotmail account removed, so that when I do change the password, that they dont simply get notified of the new password to the dodgy account they added (which cannot be removed without them being notified of it).

    My only recollection of having anything show up dodgy before was (I think) a trojan was detected on a scan about 3 months ago - but I just did a random scan at that time, not based on anything weird, and just deleted whatever it was. It would be very rare that anything at all shows up on the scans I do.

    When the trojan was discovered - I changed my Warcraft password afterwards.

    I dont install dodgy software and am careful enough about what gets installed on the system.

    Question: If everything is showing up clean on my PC, how did they do this?


Comments

  • #2
    ifah
    Registered Users, Registered Users 2 Posts: 576 ✭✭✭ifah


    Have you ever registered on any other website using your email address as account name and your email password as the password for that website ?

    Most of those sites (like forums etc) store userid/password in cleartext. A quick database hack and your details are compromised .......


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